ESR HaloLock wireless power banks are under a voluntary recall in the United States and Canada. Waymeet Limited of Hong Kong distributes them under the ESR brand. The recall follows a fire and burn risk from their lithium-ion batteries.
CPSC’s recall began August 14, 2025 for three ESR HaloLock power bank models. It grew on October 9, 2025 to include a fourth model, 2G505, after more fire reports.
Owners should stop using the power bank immediately, mark it “Recalled” in permanent marker, photograph it and contact Waymeet for a refund. CPSC has not announced a closure of the expanded recall as of its most recent update.
- Action type: Voluntary recall, expanded once
- Announcement and initiation dates: Aug 14, 2025 (#25-437); Oct 9, 2025 (#26-011)
- Company and responsible agency: Waymeet Limited (ESR) and the CPSC
- Recall or campaign number: 25-437 (initial), expanded by 26-011
- Affected models, lots, UPCs, serial numbers, or VINs: 2G520, 2G505B, 2G512B (initial), 2G505 (added Oct 9, 2025)
- Number of affected units: About 24,000 (Aug 2025) plus about 19,500 more (Oct 2025) U.S. units – about 43,500 total
- Sold at and sale period: Amazon.com, Esrtech.com, Homedepot.com (3 of 4 models); September 2022-July 2025, $32-$50
- Hazard: Lithium-ion battery can overheat and ignite, posing fire and burn hazards
- Reported incidents, injuries, illnesses, and deaths: 20 fire/explosion reports, about $30,000 damage, no injuries reported (as of Oct 9, 2025)
- Remedy: Full refund: stop use and email support@esrtech.com
Table Of Contents
- Latest ESR HaloLock Power Bank Recall Updates
- Which ESR HaloLock Power Banks Are Affected?
- Why Were ESR HaloLock Power Banks Recalled?
- Reported Incidents, Injuries, or Illnesses
- What Should Consumers Do?
- Other Recalls, Warnings, or International Actions
- Legal Options
- Frequently Asked Questions
- Can I Keep Using an ESR HaloLock Power Bank If It Still Seems Fine?
- How Do I Contact Waymeet or ESR About the Recall?
- How Should I Dispose of a Recalled ESR HaloLock Power Bank?
- What Should I Do If an ESR HaloLock Power Bank Hurt Me or Damaged My Property?
- What Do ESR HaloLock Power Banks Look Like?
- Can I Take a Recalled ESR HaloLock Power Bank to a Regular Recycling Center?
- References
Latest ESR HaloLock Power Bank Recall Updates
October 9, 2025: CPSC Expands Recall to Include Model 2G505
CPSC and Waymeet expanded the recall on October 9, 2025 to include model 2G505, adding about 19,500 U.S. units and about 2,015 units in Canada [1].
The expansion brought the total to roughly 43,500 U.S. units across four models. The firm has received 20 reports of the battery catching fire or exploding. Property damage totals about $30,000, with no injuries confirmed.
August 14, 2025: CPSC Announces Initial ESR HaloLock Recall
CPSC announced the initial voluntary recall on August 14, 2025 for ESR HaloLock power banks, models 2G520, 2G505B and 2G512B [2]. They were sold in the United States and Canada.
The recall covered about 24,000 U.S. units and about 9,900 units in Canada, sold at Amazon, Home Depot and Esrtech.com. Waymeet reported nine battery fire incidents, some involving explosions, with about $20,000 in property damage and no injuries reported.
Which ESR HaloLock Power Banks Are Affected?
Four ESR HaloLock wireless power bank models are covered by the recall, added at two different dates:
- Model 2G520 – a 6,000 mAh HaloLock kickstand power bank, sold in dark blue, light blue, gray, white and black.
- Models 2G505B and 2G512B – 10,000 mAh HaloLock power banks. 2G505B has a kickstand, and both come in the same five colors as the 2G520.
- Model 2G505 – the newest addition and the fourth model added to the recall, sold only in black and white.
The model number is printed on the right side of each unit. “ESR” appears on the back near the top, next to the charging port.
Why Were ESR HaloLock Power Banks Recalled?
ESR HaloLock wireless power banks were recalled because the lithium-ion battery inside them can overheat and ignite, posing fire and burn hazards to consumers who use them, according to CPSC.
CPSC first recalled models 2G520, 2G505B and 2G512B in August 2025, after nine reports of the battery catching fire or exploding in that initial notice. It expanded the recall in October 2025 to add model 2G505.
By October, the reports had climbed to 20 total, all involving fire or explosion and property damage, with no confirmed injuries. Waymeet’s remedy is a full refund for every affected unit rather than a repair.
Reported Incidents, Injuries, or Illnesses
As of the CPSC’s most recent notice, Waymeet has logged 20 fire or explosion incidents tied to the recalled power banks across all four models. Combined property damage across the United States totals roughly $30,000. No injuries have been confirmed.
A recall reflects the risk CPSC identified. It does not mean every unit will fail, or that every fire was reported to CPSC.
The 20 reports span both the August 2025 and October 2025 notices, covering all four recalled models combined. Nine came before the August recall, and the rest followed once the fourth model, 2G505, was added to the recall.
What Should Consumers Do?
If you own an ESR HaloLock power bank covered by this recall, take the following steps:
- Stop using the power bank immediately, even if it still appears to work normally.
- Write “Recalled” on the unit in permanent marker, or tape on a note reading “Recalled” if the surface is black.
- Photograph the unit so the model number and the “Recalled” marking are both clearly visible.
- Email support@esrtech.com with the model number, purchase details and the photo to request a refund.
- Wait for ESR’s confirmation email before disposing of the power bank in any way [3].
- Take the confirmed unit to a certified lithium-battery recycling facility rather than household trash or curbside recycling.
- For other help, call Waymeet at 1-888-990-0280 (Pacific time, 9 a.m. to 5 p.m., Monday-Friday). To report a fire, burn or property-damage incident, contact CPSC at www.SaferProducts.gov or 800-638-2772.
Other Recalls, Warnings, or International Actions
Health Canada issued a matching recall notice on August 14, 2025. It covered about 9,743 units sold in Canada, with five reports of fire and property damage and no injuries reported [4].
Health Canada expanded its notice in the same October 2025 update to add model 2G505, reporting about 11,757 units sold in Canada. Nine fire or property-damage reports followed, as of late September 2025, again with no injuries [5].
Legal Options
Schmidt & Clark is reviewing potential claims for burn injuries and property damage connected to the ESR HaloLock recall. No lawsuit or class action has been filed over this product, and the recall itself does not automatically establish liability.
Anyone hurt or who suffered property damage may want a free case review. A review does not promise eligibility or any result. Readers may also review lithium-ion battery explosion claims or the Kogalla power bank recall.
Frequently Asked Questions
Can I Keep Using an ESR HaloLock Power Bank If It Still Seems Fine?
No, you should not keep using an ESR HaloLock power bank that is part of this recall, even if it still seems fine. CPSC processed this case as a Fast Track Recall, and ESR warns affected units may pose a risk of overheating, melting, smoking or catching fire.
How Do I Contact Waymeet or ESR About the Recall?
You can contact Waymeet or ESR through the phone number and hours listed above, or by email at support@esrtech.com, which typically responds within one business day, excluding holidays. CPSC also takes reports through its own hotline.
How Should I Dispose of a Recalled ESR HaloLock Power Bank?
You should dispose of a recalled ESR HaloLock power bank at a certified lithium-battery recycling facility once ESR confirms your refund, never in standard battery drop-off bins, household trash or curbside recycling. If you need help and use a TTY device, CPSC’s TTY line is 800-638-8270, alongside its Hotline.
What Should I Do If an ESR HaloLock Power Bank Hurt Me or Damaged My Property?
If an ESR HaloLock power bank hurt you or damaged your property, keep the unit, photos and receipts. Seek medical care if needed. In Canada, Health Canada also accepts reports through its Consumer Product Incident Report Form. Schmidt & Clark offers a free case review.
What Do ESR HaloLock Power Banks Look Like?
ESR HaloLock power banks are wireless charging power banks, and CPSC’s recall filing notes that all four recalled models have five circular LED display lights on one side. Compare that feature with your unit’s model number and ESR marking, described above, to confirm it is part of the recall.
Can I Take a Recalled ESR HaloLock Power Bank to a Regular Recycling Center?
No, keep a recalled ESR HaloLock power bank, originally priced between $32 and $50, out of curbside or regular electronics recycling. A municipal household hazardous waste collection center may take it instead if a certified battery recycler is not near you. Call ahead to confirm it accepts lithium-ion batteries.
References
- https://www.cpsc.gov/Recalls/2026/ESR-HaloLock-Wireless-Power-Banks-Recall-Expanded-to-Include-Additional-Model-Due-to-Fire-and-Burn-Hazards-Distributed-by-Waymeet
- https://www.cpsc.gov/Recalls/2025/ESR-HaloLock-Wireless-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Distributed-by-Waymeet
- https://www.esrtech.com/pages/recall
- https://recalls-rappels.canada.ca/en/alert-recall/esr-halolock-wireless-power-bank-recalled-due-fire-hazard
- https://recalls-rappels.canada.ca/en/alert-recall/expanded-recall-esr-halolock-wireless-power-bank-recalled-due-fire-hazard
Published by