Zyntony Inc., working with the U.S. Consumer Product Safety Commission, voluntarily recalled its Kogalla-branded rechargeable USB power banks on October 2, 2025, citing a battery fire hazard that can cause burns and property damage.
About 2,400 of the three affected power bank models were sold at Kogalla.com between June 2024 and January 2025 (BatPak 3F from August 2024). They were sold alone or bundled with Kogalla trail lights.
Owners should stop use immediately. They can request a free replacement from Kogalla and dispose of the old unit under hazardous-waste rules. The recall remains open with the CPSC, with no completion notice issued.
- Action type: Voluntary recall (remedy: replace)
- Announcement and initiation dates: Announced October 2, 2025; no separate initiation date
- Company and responsible agency: Zyntony Inc. (importer, Draper, Utah) and the U.S. Consumer Product Safety Commission
- Recall or campaign number: CPSC Recall Number 26-002
- Affected models, lots, UPCs, serial numbers, or VINs: BP125 (black jack), BatPak 2F and BatPak 3F (orange jacks); 6,700-20,100 mAh
- Number of affected units: About 2,400 units, U.S. only
- Sold at and sale period: Kogalla.com, June 2024-Jan 2025 (BatPak 3F from Aug 2024); prices $45-$230
- Hazard: Lithium-ion batteries can overheat and ignite while idle, posing fire/burn hazards
- Reported incidents, injuries, illnesses, and deaths: Two reports of overheating/fire; one minor burn, about $3,300 property damage; no deaths
- Remedy: Stop use, request a free replacement, then dispose under hazardous-waste rules
Table Of Contents
- Latest Kogalla Power Bank Recall Updates
- Which Kogalla Power Banks Are Affected?
- Why Were the Kogalla Power Banks Recalled?
- Reported Incidents, Injuries, or Illnesses
- What Should Consumers Do?
- Legal Options
- Filing Deadlines
- Frequently Asked Questions
- Does This Recall Cover Every BP125, BatPak 2F or BatPak 3F Power Bank?
- How Can I Tell If My Kogalla Power Bank Is Part of the Recall?
- How Do I Get a Free Replacement for My Kogalla Power Bank?
- Are Kogalla Trail Lights Included in This Recall?
- Can You File a Kogalla Power Bank Recall Lawsuit?
- Where Can I Report a Problem with My Kogalla Power Bank?
- References
Latest Kogalla Power Bank Recall Updates
October 2, 2025: CPSC Announces the Kogalla Power Bank Recall
On October 2, 2025, the U.S. Consumer Product Safety Commission and Zyntony Inc. announced Recall Number 26-002 [1]. The voluntary recall covers about 2,400 Kogalla-branded power banks.
The recall followed reports of the batteries overheating and catching fire, detailed under Reported Incidents below. Kogalla is offering affected owners a free replacement power bank and instructions for safe disposal of the recalled unit.
May 1, 2025: Zyntony Emails an Early Safety Notice
About five months before the formal recall, Zyntony emailed some Kogalla power bank owners a notice titled “Safety Notice Campaign.” It gave instructions for disposing of the unit and requesting a replacement, per Kogalla’s notice [2].
Customers who already followed that email and received a replacement did not need to do anything else. That held true once CPSC announced the October 2025 recall for the same power banks.
Which Kogalla Power Banks Are Affected?
The recall covers three Kogalla-branded power bank models sold at Kogalla.com. Each model is marked by the number on the back of the unit and the Kogalla logo on the front:
- BP125 – a 6,700 mAh power bank with a black USB-A jack, sold at Kogalla.com from June 2024 to January 2025
- BatPak 2F – a 13,400 mAh power bank with an orange USB-A jack, sold at Kogalla.com from June 2024 to January 2025
- BatPak 3F – a 20,100 mAh power bank with an orange USB-A jack, sold at Kogalla.com from August 2024 to January 2025
Each model was sold alone and in bundles with Kogalla trail lights. The recall covers the power bank either way.
Owners should confirm their power bank matches one of these identifiers before requesting a free replacement. The remedy applies only to these recalled models.
Why Were the Kogalla Power Banks Recalled?
The Kogalla power banks were recalled because their batteries can overheat and catch fire even when not in use. This puts owners and their property at risk of burns or fire damage.
The agency’s notice states that Zyntony and CPSC announced the action on October 2, 2025 but does not give a separate date for when the battery defect was first identified. Zyntony Inc., the products’ importer, is based in Draper, Utah.
Zyntony had already begun notifying some owners about the battery risk by email in May 2025, months before the formal October 2025 recall, according to the company’s notice.
Reported Incidents, Injuries, or Illnesses
Zyntony has received two reports of the batteries overheating and catching fire. One report involved a minor burn injury and about $3,300 in property damage.
No deaths have been reported. CPSC’s notice does not give a location for the two reports, and it does not give a separate incident count for units sold outside the United States.
A report of overheating does not by itself prove that every unit shares the same flaw. Zyntony’s free-replacement offer still covers all affected power banks, whether or not they have shown a problem.
Owners with a burn injury or fire damage linked to a Kogalla power bank should still request the free replacement. They should also seek medical care if needed.
What Should Consumers Do?
Owners of a recalled Kogalla power bank should take the following steps to request a replacement and dispose of the unit safely:
- Stop using the power bank right away and do not charge it further.
- Submit the free replacement request form at rtn.kogalla.com/products/request-batpak-replacement to receive a new unit, including shipping.
- Contact Kogalla at bpreplace@kogalla.com with replacement questions, or report the hazard to the CPSC at SaferProducts.gov or 800-638-2772.
- Dispose of the recalled unit through a municipal household hazardous-waste collection center, not curbside recycling or the regular trash.
- Check first that the collection center accepts recalled lithium-ion batteries before dropping it off.
- If it does not, contact the local municipality for further disposal guidance.
Legal Options
No lawsuit, class action, or multidistrict case has been filed over the Kogalla power bank recall as of September 24, 2026. The Judicial Panel on Multidistrict Litigation‘s docket lists no Kogalla or Zyntony case [3].
A recall does not automatically establish liability or eligibility for compensation. Someone burned or left with property damage from an overheating Kogalla power bank may still have grounds for a legal review.
Filing Deadlines
Deadlines to bring a legal claim over an injury or property loss exist under state law, and they can be strict.
How much time someone has depends on where they live and when the damage or injury happened. In some states, the clock starts at discovery of the harm instead.
Missing the deadline can end a legal claim even when the facts are strong. Anyone considering a claim should check the timing with a lawyer right away.
Frequently Asked Questions
Does This Recall Cover Every BP125, BatPak 2F or BatPak 3F Power Bank?
This recall does not cover every BP125, BatPak 2F or BatPak 3F power bank Zyntony has sold. Only units bought at Kogalla.com during the recall’s sale window are included. Power banks with the same model numbers sold outside those dates are not part of this recall.
How Can I Tell If My Kogalla Power Bank Is Part of the Recall?
You can tell if your Kogalla power bank is part of the recall by checking the model number printed on the unit for BP125, BatPak 2F or BatPak 3F. All three sold for $45 to $90 alone, or $180 to $230 bundled with a Kogalla trail light.
How Do I Get a Free Replacement for My Kogalla Power Bank?
To get a free replacement for your Kogalla power bank, submit the online form at rtn.kogalla.com/products/request-batpak-replacement. Kogalla says to allow about 4 to 9 business days from submission for the replacement to be processed and shipped.
Are Kogalla Trail Lights Included in This Recall?
Kogalla trail lights are not included in this recall. The recall covers only the BP125, BatPak 2F and BatPak 3F power banks, whether sold alone or bundled with a trail light. The notice ties the battery hazard to the power bank rather than the trail light itself.
Can You File a Kogalla Power Bank Recall Lawsuit?
Not yet – no owner has filed a Kogalla power bank recall lawsuit or class action so far. People hurt or with damaged property from an overheating unit can still ask for an individual review of their situation. Keeping photos, records and bills helps support that review.
Where Can I Report a Problem with My Kogalla Power Bank?
Report a problem with a Kogalla power bank to the CPSC at SaferProducts.gov. You can also call the CPSC Hotline at 800-638-2772, or use TTY at 800-638-8270 if you are hearing-impaired.
References
- https://www.cpsc.gov/Recalls/2026/Zyntony-Recalls-Kogalla-Power-Banks-Due-to-Fire-and-Burn-Hazards-Sold-on-Kogalla-com
- https://rtn.kogalla.com/pages/kogalla-recalls-batpak1-batpak-2f-batpak-3f
- https://www.jpml.uscourts.gov/sites/jpml/files/Pending_MDL_Dockets_By_District-September-1-2026.pdf
Published by