EcoFlow Technology and the U.S. Consumer Product Safety Commission announced an open, repair-only recall on October 9, 2025. It covers the EcoFlow Delta Max 2000 (Model EFD310) portable power station. The recall, numbered 26-010, covers about 25,030 units.
The recalled power stations can overheat and catch fire, which may cause serious burns. No injuries have been reported, and the recall remains open.
The recall repairs the power station through a firmware update rather than a physical return. Owners should stop using the unit right away for safety, open the EcoFlow app, and follow the update steps before turning it back on.
- Action type: Recall (firmware repair)
- Announcement and initiation dates: Announced and initiated October 9, 2025
- Company and responsible agency: EcoFlow Technology, Inc. and the U.S. CPSC
- Recall or campaign number: 26-010
- Affected models, lots, UPCs, serial numbers, or VINs: Model EFD310, serial numbers beginning “DA”, sold July 2022-May 2025
- Number of affected units: About 25,030 units in the US (EcoFlow: about 25,032), about 1,116 more in Canada
- Sold at and sale period: Costco.com, Amazon.com and EcoFlow.com, July 2022-May 2025, about $1,600
- Hazard: May overheat and ignite, posing a burn injury and fire hazard
- Reported incidents, injuries, illnesses, and deaths: US: 6 fire reports, over $850,000 in property damage, no injuries. Canada: 1 fire report, no injuries, October 17, 2025
- Remedy: Free firmware update via the EcoFlow app (about 5 minutes)
Table Of Contents
- Latest EcoFlow Delta Max 2000 Recall Updates
- Which EcoFlow Delta Max 2000 Devices Are Affected?
- Why Was the EcoFlow Delta Max 2000 Recalled?
- Reported Incidents, Injuries, or Illnesses
- What Should Consumers Do?
- Other Recalls, Warnings, or International Actions
- Legal Options
- Filing Deadlines
- Frequently Asked Questions
- What Are EcoFlow’s Customer Service Hours?
- How Do I Know If My EcoFlow Power Station Is Part of the Recall?
- Is It Safe to Keep Using My EcoFlow Delta Max 2000 Before the Firmware Update?
- Can I File a Claim If My EcoFlow Delta Max 2000 Caused Property Damage but No One Was Injured?
- What If I Own More than One Recalled EcoFlow Delta Max 2000?
- What If My EcoFlow Delta Max 2000 Nameplate Is No Longer Legible?
- References
Latest EcoFlow Delta Max 2000 Recall Updates
October 9, 2025: CPSC Recall Announced for EcoFlow Delta Max 2000
On October 9, 2025, the U.S. Consumer Product Safety Commission and EcoFlow Technology announced recall 26-010. The recall covers about 25,030 EcoFlow Delta Max 2000 power stations sold in the United States [1].
The recall followed six reports of the units catching fire, with property damage totaling more than $850,000. EcoFlow Technology, Inc., based in San Francisco, California, imports the units into the US.
Which EcoFlow Delta Max 2000 Devices Are Affected?
The recall covers EcoFlow Delta Max 2000 power stations, Model EFD310, identified by the following details:
- Model EFD310, with “EFD310” and “EcoFlow DELTA Max (2000)” printed on the underside nameplate
- Serial numbers that begin with the letters “DA”, as EcoFlow’s own recall notice confirms [2]
- A black and silver body with a rectangular LCD display on the front and six AC outlets on the back
- “ECOFLOW MAX” printed on the right side of the unit
- Units sold at Costco.com, Amazon.com and EcoFlow.com from July 2022 through May 2025 for about $1,600
Owners can confirm a unit is included by connecting it to the EcoFlow app or by comparing the nameplate against the details above, or by contacting EcoFlow Technology directly.
Why Was the EcoFlow Delta Max 2000 Recalled?
The EcoFlow Delta Max 2000 was recalled because the power stations may overheat and ignite, posing a risk of serious burn injury and fire hazard. EcoFlow Technology and the CPSC opened this repair recall after several fire reports.
EcoFlow has not described the recalled units as needing a hardware repair, a return or a replacement, and the firmware fix applies the same way to every affected serial number, whatever the unit’s age or usage.
The hazard is separate from how a unit is used. EcoFlow ties the issue to specific units, identified by their serial numbers rather than by age or usage.
Reported Incidents, Injuries, or Illnesses
EcoFlow Technology has received six reports of Delta Max 2000 power stations catching fire in the United States. Property damage from these incidents totals more than $850,000, according to the CPSC’s notice, and the company has not reported any injuries.
These six US fire reports and the Canadian report reflect what EcoFlow and the two agencies had received as of their announcement dates. A fire report is not proof that every Delta Max 2000 unit shares the same defect.
Consumers who experience a fire, a near-miss or property damage with a Delta Max 2000 can report it to EcoFlow directly.
They can also file a report with the CPSC at SaferProducts.gov. A foreign regulator also issued a separate notice, covered below.
What Should Consumers Do?
Owners of an EcoFlow Delta Max 2000 power station should take the following steps before safely returning to normal use:
- Stop using the power station right away, before starting the firmware update
- Open the EcoFlow app and confirm the unit’s displayed serial number matches the nameplate on the base plate
- Select the device and run the Firmware Version Upgrade until it finishes
- EcoFlow fixes this recall with a firmware update alone, so do not send the unit back to the retailer
- Contact EcoFlow Technology toll-free at 833-424-4137 or by email at deltamax2000@ecoflow.com if the update fails. You can also report the incident to the CPSC at SaferProducts.gov
Other Recalls, Warnings, or International Actions
On October 24, 2025, Health Canada issued its own recall notice for the EcoFlow Delta Max 2000, covering about 1,116 units sold in Canada [3].
The agency reported one fire and no injuries as of October 17, 2025, and named the same firmware update as the remedy.
See also the Tesla Powerwall recall and the Amazon battery recall, two other portable power product recalls covered on this site.
Legal Options
No lawsuit or multidistrict litigation has been filed over the EcoFlow Delta Max 2000 recall. The Judicial Panel on Multidistrict Litigation‘s pending-MDL docket list, dated August 3, 2026, carries no EcoFlow entry [4].
Because this is a recall, it does not automatically establish liability or decide who is eligible for compensation. Schmidt & Clark reviews individual claims from consumers whose Delta Max 2000 caused a fire, a burn injury or property damage.
Filing Deadlines
Deadlines to bring a legal claim over a product like the EcoFlow Delta Max 2000 are set by state law. The recall itself does not set them.
These deadlines depend on where the consumer lives and on when the fire, injury or property damage happened. Some states start the clock at the date of discovery rather than the date of the incident.
Missing a deadline can end a claim even when the facts are strong, so anyone considering one should speak with a lawyer promptly.
Frequently Asked Questions
What Are EcoFlow’s Customer Service Hours?
EcoFlow’s customer service hours are 9 a.m. to 6 p.m. ET, Monday through Friday, according to its own recall notice, though the CPSC’s recall notice lists slightly earlier hours of 9 a.m. to 4 p.m. Either way, the same phone line and email reach EcoFlow directly.
How Do I Know If My EcoFlow Power Station Is Part of the Recall?
You can tell whether your EcoFlow power station is part of the recall from two details: it should be a Delta Max 2000, Model EFD310, with a serial number beginning “DA,” and once updated its firmware should read 1.6.2.81.
Is It Safe to Keep Using My EcoFlow Delta Max 2000 Before the Firmware Update?
No, it is not safe: stop using the Delta Max 2000 right away and keep it off until the firmware update finishes. That update takes about five minutes. EcoFlow’s own instructions add that owners should not operate the device while the update is in progress.
Can I File a Claim If My EcoFlow Delta Max 2000 Caused Property Damage but No One Was Injured?
You can file a claim if your EcoFlow Delta Max 2000 caused property damage even if no one was injured. Documenting the damage and calling CPSC’s consumer hotline at 800-638-2772 can help build the record. Schmidt & Clark reviews claims individually, and a recall alone does not decide eligibility.
What If I Own More than One Recalled EcoFlow Delta Max 2000?
If you own more than one recalled EcoFlow Delta Max 2000, add each device to the EcoFlow app separately. Run the firmware upgrade on every unit. Completing the update on one device does not repair any other unit in the household.
What If My EcoFlow Delta Max 2000 Nameplate Is No Longer Legible?
If the nameplate on your EcoFlow Delta Max 2000 is no longer legible, the EcoFlow app can help. It will show your unit’s model and serial number once connected. You can also email photos from four sides to deltamax2000@ecoflow.com for EcoFlow to confirm the model.
References
- https://www.cpsc.gov/Recalls/2026/EcoFlow-Technology-Recalls-Delta-Max-2000-Power-Stations-Due-to-Risk-of-Serious-Burn-Injury-and-Fire-Hazard
- https://www.ecoflow.com/us/blog/ecoflow-delta-max-2000-recall-firmware-update
- https://recalls-rappels.canada.ca/en/alert-recall/ecoflow-delta-max-2000-power-stations-recalled-due-risk-serious-burn-injury-and-fire
- https://www.jpml.uscourts.gov/sites/jpml/files/Pending_MDL_Dockets_By_Actions_Pending-August-3-2026.pdf
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