XO Poppy Power Bank Lawsuit Update: Injuries, Recall Status, and Legal Options

The XO Poppy Power Trip Magnetic Wireless Power Bank, model PY-PBK5M, was recalled on September 3, 2026 because its lithium-ion battery can overheat and ignite. The U.S. Consumer Product Safety Commission (CPSC) says this poses fire and burn hazards. About 32,400 units were sold at TJX and Marshalls stores. Truststone Group is the importer. No incidents or injuries have been reported to the CPSC. Owners are told to stop using the power bank right away. No lawsuit, class action or MDL has been filed over this power bank.

Latest XO Poppy Power Bank Lawsuit Updates

September 3, 2026: CPSC and Truststone Group Announce Power Bank Recall

The U.S. Consumer Product Safety Commission announced a recall notice from Truststone Group covering about 32,400 XO Poppy Power Trip Magnetic Wireless Power Banks [1]. Owners who bought one at TJX or Marshalls should stop using it right away and ask Truststone Group for a refund.

What Is a Lithium-Ion Battery?

The EPA frequent questions page says lithium-ion batteries commonly contain lithium, cobalt, nickel, manganese, titanium, graphite and a flammable electrolyte [2]. The battery or device may list its chemistry on the case, manual or product markings. The recalled XO Poppy Power Trip power bank holds a lithium-ion battery, the part the CPSC named in its recall.

Who May Be Affected?

People who bought an XO Poppy Power Trip Magnetic Wireless Power Bank at a TJX or Marshalls store may be affected. The sale ran from April 2025 through March 2026, and the price was about $15. The model number PY-PBK5M is printed on the bottom of the original packaging, directly above the barcode. It comes in cream (PY-PBK5M-CR2), cream with a pink bow print (PY-PBK5M-BW8) and black with a teddy bear print (PY-PBK5M-TB2). The Cornell Legal Information Institute says products liability is the legal responsibility of parties along the chain of manufacture for damage a product causes [3]. That chain runs from the component maker to the retail store owner. Circumstances that could support a claim are a recalled unit that overheated, ignited or burned someone or property. A claim generally needs a defect that was an actual and proximate cause of the injury. A recall alone does not show that a claim exists, and only an individual legal review can look at your facts.

Reported Injuries or Damages

The CPSC has received no reports of incidents or injuries tied to the recalled XO Poppy power banks. The CPSC notice says the battery “can overheat and ignite, posing fire and burn hazards to consumers.”

Recall and Regulatory Background

FOX 13 Tampa Bay reported that the refund is a virtual gift card usable at any business that accepts Mastercard [4]. Separate recalls cover other XO Poppy products. CTV News reported on August 27, 2026 that about 30,000 XO Poppy power banks sold in Canada were recalled [5]. The Office for Product Safety and Standards published recall 2511-0117 on March 17, 2026 for a different XO Poppy model, the Super Power 10,000 mAh, sold by TK Maxx [6].

Evidence to Preserve

Keep these items if your XO Poppy power bank overheated, ignited or harmed you or your property. They show what happened and when:

• The power bank and its original packaging, stored away from flammable materials.
• The receipt or card statement from your TJX or Marshalls purchase, with the date.
• Photographs of the device, any swelling, burn marks or other damage to it.
• Medical records and bills for any burn or smoke injury you received from the device.
• Fire department or insurance reports, plus photographs of any property the device damaged.
• The gift card, the refund email and any messages with Truststone Group or the store.

Filing Deadlines

Filing deadlines come from state law. They vary with where you live and with when the injury or loss happened to you. A missed deadline can end a claim, even one with strong facts behind it. If a recalled power bank hurt you or damaged your property, check promptly with a lawyer.

Frequently Asked Questions

Which XO Poppy Power Banks Are Included in the Recall?

The recall includes the XO Poppy Power Trip power banks with model PY-PBK5M. Truststone Group LLC of New York imported them, and they were manufactured in Vietnam, according to the CPSC notice and FOX 13 Tampa Bay.

How Do I Get a Refund for the XO Poppy Power Bank?

To get a refund for the XO Poppy power bank, call Truststone Group at 833-820-0888 between 8:30 a.m. and 6 p.m. ET, Monday through Friday. You can also email xopowerbank@realtimeresults.net or use the recall website.

How Do I Dispose of a Recalled XO Poppy Power Bank?

To dispose of the recalled XO Poppy power bank, first contact your local household hazardous waste center. FOX 13 Tampa Bay reported this on September 4, 2026. The EPA also recommends taping the battery terminals with electrical tape or bagging each battery separately.

What Does the Research Say About Swollen Lithium-Ion Batteries?

The EPA says a swollen lithium-ion battery signals damage and a potential fire hazard. If no fire seems imminent, store it away from flammable materials, such as a bucket of sand or kitty litter. If a fire risk is imminent, call 911.

Can I File an XO Poppy Power Bank Lawsuit After a Fire or Burn?

Whether you can file an XO Poppy power bank lawsuit after a fire or burn depends on the facts of your case. The Cornell Legal Information Institute entry, last reviewed February 2026, notes there is no federal products liability law.

Has the XO Poppy Super Power 10,000 mAh Power Bank Been Recalled?

Yes, the UK OPSS recalled the XO Poppy Super Power 10,000 mAh power bank. The notice cites poor internal build quality, with wires soldered directly to the PCB, which could loosen connections and cause overheating. Owners can return it to a TK Maxx store for a full refund.

References

1. https://www.cpsc.gov/Recalls/2026/Truststone-Group-Recalls-XO-Poppy-Power-Trip-Magnetic-Wireless-Power-Banks-Due-to-Fire-and-Burn-Hazards-Sold-Exclusively-at-TJX-and-Marshalls-Stores
2. https://www.epa.gov/recycle/frequent-questions-lithium-ion-batteries
3. https://www.law.cornell.edu/wex/Products_liability
4. https://www.fox13news.com/news/xo-poppy-power-trip-magnetic-wireless-power-banks-recall
5. https://ctvnews.ca/business/article/thousands-of-power-banks-sold-at-winners-and-marshalls-in-canada-are-being-recalled-heres-why
6. https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-xo-poppy-super-power-10000-mah-power-bank-sold-by-tk-maxx-2511-0117