VIVI e-bikes sold with certain 36-volt lithium-ion batteries are the subject of a voluntary recall the U.S. Consumer Product Safety Commission announced on July 17, 2025, covering about 24,000 e-bikes across 15 recalled e-bike models.
VIVI’s batteries can overheat, posing fire and burn hazards to riders and anyone nearby, according to the recall notice. The company has received multiple reports of the batteries overheating, including some fires, with no injuries reported.
Anyone with an affected e-bike should stop using it immediately. They should contact VIVI to request a no-cost battery and charger replacement. This recall remains open. No lawsuit has been filed against VIVI yet.
- Action type: Voluntary recall (CPSC)
- Announcement and initiation dates: Announced July 17, 2025
- Company and responsible agency: VIVI E-Bikes and the U.S. Consumer Product Safety Commission
- Recall or campaign number: 25-391
- Affected models, lots, UPCs, serial numbers, or VINs: 15 e-bike models; each model and its recalled battery model number are on the bike frame and battery labels
- Number of affected units: About 24,000 units
- Sold at and sale period: Sold online at Amazon, Walmart and other retailers, from December 2020 through November 2023, for $365 to $950
- Hazard: The recalled lithium-ion batteries can overheat, posing fire and burn hazards
- Reported incidents, injuries, illnesses, and deaths: 14 reports of batteries overheating, including three reports of fires; no injuries reported
- Remedy: Free replacement battery and charger from VIVI; dispose of the recalled battery at a household hazardous waste (HHW) center
Table Of Contents
Latest VIVI E-Bikes Recall Updates
July 17, 2025: CPSC Announces Recall of VIVI E-Bike Batteries
The U.S. Consumer Product Safety Commission announced a voluntary recall on July 17, 2025, according to the recall notice [1]. The recall covers about 24,000 VIVI e-bikes’ 36-volt lithium-ion batteries.
The recalled batteries can overheat, posing fire and burn hazards, and VIVI is offering an at-no-cost battery and charger swap. CPSC has logged 14 reports of overheating, including three fires, with no injuries reported.
Which VIVI E-Bikes Are Affected?
VIVI recalled 15 e-bike models, each paired with specific battery models, grouped below by shared battery family:
- Model C26’s recalled battery models include WT0261 and EB3608C0B, among others in this recall.
- Model MT20 was sold with battery model WT0261, SKD014 or ZBL-36V10.4Ah LH.
- Model Z3 uses only one recalled battery, model TCRFD111005YY, and no other.
- Model M026SH’s recalled battery models include 36V-8Ah-288Wh and SKD036008016A, among several others.
- Model H6 was paired with several recalled battery models, including EB3610D0B and SKD036010003A.
- Model H7’s recalled battery is model EB3610C5B, or in some cases 36V-10.4AH-374.4Wh.
- Model MT26H was sold with only one recalled battery, model ZBL-36V8Ah ZK.
- Models 26LGB, M026TGB and MT26G share several battery models, including EB360808L and ZBL10SP36V8AH.
- Model FM20 also shipped with recalled battery model WT0289, EB3608B2S or 36V-8AH-288WH.
- Model F20 was sold with battery model 36V-8AH-288WH or EB3608B4S as well.
- Model S3 was sold with several battery models, including TCRFD021004006 and TC-TT011005B.
- Models Z1 and Z2 both used the same recalled battery, model TT09F01.
Why Were the VIVI E-Bikes Recalled?
VIVI e-bikes were recalled because their 36-volt lithium-ion batteries can overheat, creating a risk of fire and burns for riders and anyone nearby.
The batteries were not certified to UL standards. UL is the most common safety standard for e-bike batteries in the US, according to Electrek’s reporting on the recall [2].
VIVI’s recall follows several consumer reports of the 36-volt batteries overheating, including reports that some caught fire. The CPSC’s recall notice describes these reports.
The recall applies to e-bikes sold in the United States. The CPSC notice does not list a separate count of units sold outside the country, so the units figure above covers the US market only.
Reported Incidents, Injuries, or Illnesses
VIVI has told the CPSC it is aware of 14 reports of its recalled batteries overheating, including three reports of fires. The recall notice states no injuries have been reported.
These reports came directly from VIVI. They do not necessarily reflect every overheating incident among the roughly 24,000 recalled e-bikes. Reports alone are not proof that every affected battery is defective.
Anyone who experienced an overheating battery, a fire or property damage involving a VIVI e-bike can report the incident to VIVI or the CPSC.
The CPSC accepts these reports through its online complaint system. This is separate from requesting the recall’s free replacement remedy.
What Should Consumers Do?
Owners of a recalled VIVI e-bike should take the following steps:
- Stop using the e-bike immediately if its battery matches one of the recalled models.
- Contact VIVI toll-free at 800-375-6103 (9 a.m. to 5 p.m. ET) or online at viviebikes.com/pages/recall to request a free replacement battery and charger.
- Do not throw the recalled battery in the trash, curbside recycling or a battery-recycling box. Damaged lithium-ion batteries can catch fire in regular waste streams.
- Take the recalled battery to a household hazardous waste collection center instead. Call ahead to confirm the center accepts recalled lithium-ion batteries.
- Email vivirecall@163.com once the battery has been disposed of, so VIVI can confirm the disposal was completed properly.
- Report a non-responsive remedy request to the CPSC if VIVI does not provide the promised replacement within a reasonable time.
Legal Options
VIVI has not been sued over this battery recall. No multidistrict litigation has formed either. The JPML‘s pending-MDL dockets list, dated April 1, 2026, has no VIVI or e-bike entry [3].
Several law firms are investigating potential claims tied to the recalled batteries. A recall does not automatically establish liability or eligibility for compensation.
Frequently Asked Questions
Where Were VIVI E-Bikes Sold?
VIVI e-bikes with the recalled batteries were sold online at several retailers: amazon.com, walmart.com, ebay.com, viviebikes.com, wish.com, sears.com, wayfair.com and aliexpress.com. They were sold from December 2020 through November 2023, priced between $365 and $950, according to the CPSC’s recall notice.
Can I File a Lawsuit over a VIVI E-Bike Battery Fire?
You cannot yet file a lawsuit over a VIVI e-bike battery fire as a formal case, since none has been filed. An individual claim may still be possible. Filing deadlines vary by state law and by when the fire or damage occurred, so consult a lawyer promptly.
How Do I Know If My Battery Model Is Recalled?
You can tell if your battery model is recalled by checking the model number on your sales order. For e-bikes sold in 2022 and after, the number is on the bike frame. Compare it to the 15 recalled models above. Each battery’s own model number is printed on its casing.
Does the Recall Cover the Whole E-Bike or Just the Battery?
The recall does not cover the whole e-bike. It covers only the battery and charger sold with certain VIVI e-bikes. The recall notice does not ask owners to return or dispose of the e-bike itself. See the remedy steps above for what to do next.
Does VIVI Cover Return Shipping for the Recalled Battery?
The recall notice does not say whether VIVI covers return shipping costs for the recalled battery. If shipping fees matter to you, ask about them when you contact VIVI to arrange your free replacement.
Who Manufactures VIVI E-Bikes?
VIVI e-bikes are manufactured by Guangzhou Plenty Bicycle Co., Ltd. and distributed by Shenzhen Binxin Household Co., Ltd., doing business as VIVI E-bikes, both based in China, per the CPSC’s recall filing.
References
- https://www.cpsc.gov/Recalls/2025/VIVI-E-Bikes-Lithium-ion-Batteries-Sold-with-VIVI-E-Bikes-Recalled-Due-to-Fire-and-Burn-Hazards-Risk-of-Serious-Injury-or-Death-Sold-by-VIVI
- https://electrek.co/2025/07/18/thousands-of-super-cheap-amazon-walmart-e-bikes-recalled-after-fires/
- https://www.jpml.uscourts.gov/sites/jpml/files/Pending_MDL_Dockets_By_District-April-1-2026.pdf