Urban Arrow Family Next Recall Lawsuit | 2026 Latest Updates

What’s the Problem?

The recall covers Urban Arrow FamilyNext Pro Cargo e-bikes equipped with Fidlock buckles used to secure children in the cargo area. The Consumer Product Safety Commission (CPSC) states that the buckle can fail to fully latch under typical use, which could allow a child to become unsecured while the e-bike is in motion, increasing the risk of injury. There have been three reports of buckles not fully engaging, although no injuries have been reported at the time of the recall. The remedy for this defect is a free repair, which includes replacement of the faulty buckle at an authorized dealer.

Latest Updates

• January 29, 2026 – Gazelle USA issued Recall No. 26-236 for about 320 Urban Arrow FamilyNext Pro Cargo e-bikes because the child-restraint Fidlock buckle can fail to fully latch, posing an injury hazard to children in the cargo area. [1]

Product & Usage Overview

The Urban Arrow FamilyNext Pro Cargo e-bikes subject to recall are a single model sold in green and black with an aluminum frame and an expanded polypropylene (EPP) reinforced foam cargo box. The e-bike measures approximately 105 inches in length and 28 inches in width, with “Urban Arrow” printed on the bottom of the cargo box. The recalled e-bikes are equipped with Fidlock buckles intended to secure passengers in the cargo area.

CPSC advises consumers to stop using the recalled e-bikes until they have been repaired. Gazelle USA is arranging for free repairs, which will include replacement of the cargo buckle at an authorized dealer location. Owners can contact Gazelle USA by phone or email to schedule a repair.

Where and When the Recalled E-Bikes Were Sold

According to the recall notice, the affected Urban Arrow FamilyNext Pro Cargo e-bikes were sold at individual specialty bicycle stores nationwide from March 2025 through December 2025 for about $9,000 each. The importer is Gazelle USA, LLC, of Santa Cruz, California, and the e-bikes were manufactured in Vietnam.

Injuries & Hazards

CPSC reports that there have been three incidents in which the buckle did not fully latch, which could allow a child to become unsecured in the cargo area. Although no injuries have been confirmed, the potential for serious injury exists if a child becomes unsecured while the e-bike is in use. A defective restraint buckle can lead to a loss of stability and control for the child, increasing the risk of falls or impacts during riding.

Do You Qualify for a Urban Arrow FamilyNext Recall Lawsuit?

You may qualify for an Urban Arrow FamilyNext Recall Lawsuit if your situation matches the recall profile and you experienced an incident or harm. Relevant factors include:

• You purchased one of the recalled Urban Arrow FamilyNext Pro Cargo e-bikes between March 2025 and December 2025.
• A child was riding in the cargo area when the buckle failed to fully latch, creating an injury risk.
• An actual injury occurred, or you incurred medical expenses or other monetary losses related to the defect.
• You have documentation linking the incident to the recalled e-bike, such as photos, repair records, or purchase information.

Evidence You Should Gather

• Photos of the e-bike showing the cargo area, Fidlock buckle, and the recall label if present.
• Receipts or order records showing purchase date and location.
• Incident reports, medical records, or bills if harm occurred.
• Correspondence with Gazelle USA or repair receipts related to the recall.

Damages You Can Recover

Potential recoverable damages depend on the facts and applicable law, but may include:

• Medical expenses for treatment of injuries tied to the defective buckle.
• Lost wages or earning capacity associated with recovery or caregiver responsibilities.
• Pain and suffering and emotional distress tied to the incident.
• Out-of-pocket costs related to emergency care, transportation to medical facilities, or alternative transportation.

Legal Theories & Liability Grounds

Claims in an Urban Arrow FamilyNext Recall Lawsuit may involve product liability and negligence theories. These may include:

• Strict product liability for marketing and selling a cargo e-bike with a dangerous defect.
• Negligence for failure to design, test, or inspect the buckle system adequately.
• Failure to warn if consumers were not adequately informed about the hazard prior to the recall.

Statute of Limitations & Timing

Deadlines for filing product liability and injury claims vary by state and typically begin to run from the date of injury or discovery of the defect. Because this recall is recent, preserving evidence such as the e-bike, proof of purchase, and documentation of any reports or injuries is important to protect your legal rights. Consulting experienced counsel early can help ensure compliance with applicable statutory deadlines.

Frequently Asked Questions

• What should I do if I own a recalled Urban Arrow FamilyNext Pro Cargo e-bike?
  Consumers should stop using the e-bike until the buckle has been repaired and contact Gazelle USA to schedule a free repair.
• How do I know if my e-bike is part of the recall?
  The recall covers Urban Arrow FamilyNext Pro Cargo e-bikes sold at specialty stores from March 2025 through December 2025. Contact Gazelle USA or check the recall notice for confirmation.
• Has the defect caused any injuries?
  CPSC states that three buckle failures have been reported, but no injuries have been confirmed as of the recall notice.

Why You Should Act Now

Because the Urban Arrow FamilyNext Pro Cargo e-bike defect can pose a danger when children are transported, it is important to take the recall seriously and ensure a repair is completed. If you or a loved one experienced harm due to the defective buckle, consulting legal counsel promptly can help clarify your options and the evidence needed to support a potential Urban Arrow FamilyNext Recall Lawsuit.

References

1. https://www.cpsc.gov/Recalls/2026/Gazelle-USA-Recalls-Urban-Arrow-FamilyNext-Pro-Cargo-E-Bikes-Due-to-Injury-Hazard