Table of contents
- Latest Segway Scooter Lawsuit Updates
- March 27, 2026: Judge Orders Arbitration for One Buyer
- July 31, 2025: Consumer Files Class Action in Washington
- March 20, 2025: CPSC and Segway Announce Scooter Recall
- November 21, 2024: Segway Recalls About 1,400 P100S Scooters
- What Are Segway Scooters?
- Who May Be Affected?
- Reported Injuries or Damages
- Recall and Regulatory Background
- Evidence to Preserve
- Filing Deadlines
- Potential Compensation
- Frequently Asked Questions
- Where Is the Serial Number on a Segway P100S Scooter?
- Is the Segway Scooter Chinese?
- Does the Recall Include a Refund or a Replacement?
- Where Were the P100S Scooters Sold?
Segway recalled about 220,000 Ninebot Max G30P and Max G30LP scooters in March 2025. The recall covers all units sold from January 2020 through February 2025. The folding mechanism can fail and fold the handlebars while riding.
A proposed class action from July 2025 alleges a dangerous defect and an inadequate recall remedy. No MDL has been formed.
A Pennsylvania federal judge sent one buyer’s claims to arbitration in March 2026. Owners should stop using recalled scooters and contact Segway for the free maintenance kit.
Latest Segway Scooter Lawsuit Updates
March 27, 2026: Judge Orders Arbitration for One Buyer
The U.S. District Court for the Eastern District of Pennsylvania ruled that one Segway buyer’s claims must be arbitrated, Law360 reported [1]. The buyer did not opt out of a “shrinkwrap” agreement on the packaging.
July 31, 2025: Consumer Files Class Action in Washington
A consumer filed a proposed class action against Segway Inc. in Washington federal court, Law360 reported [2]. The consumer claims the company sold more than 200,000 electric scooters with a dangerous defect.
The complaint also says Segway did not adequately address the problem during the recall. These are allegations, not findings. No MDL has been formed for Segway scooters.
March 20, 2025: CPSC and Segway Announce Scooter Recall
The CPSC announced Segway’s recall of about 220,000 Ninebot Max G30P and Max G30LP KickScooters [3]. It is recall number 25-193 and covers all Max G30P and Max G30LP KickScooters. Segway is the importer.
November 21, 2024: Segway Recalls About 1,400 P100S Scooters
Segway recalled about 1,400 Ninebot P100S KickScooters because the front fork can break, NBC New York reported [4]. The scooters have a 2023 manufacture date.
This is CPSC recall number 25-052. It involves a different model, and the front fork problem differs from the folding mechanism problem in the larger recall.
What Are Segway Scooters?
According to CBS News, Segway is a Los Angeles-based company that sells electric kick scooters, including the Ninebot Max G30P and Max G30LP [5]. Segway Inc. of Los Angeles imported the scooters named in both CPSC recalls.
Who May Be Affected?
Owners of Segway Ninebot Max G30P or Max G30LP KickScooters bought from January 2020 through February 2025 may be affected. They sold at Best Buy, Costco, Walmart and Target.
They also sold online at Segway.com and Amazon for between $600 and $1,000. Owners of Ninebot P100S KickScooters with a 2023 manufacture date and a serial date code of 2308 or greater may also be affected.
The P100S scooters sold from October 2022 through June 2024 for about $2,000. On the P100S, the 6th and 7th serial digits show the year and the 8th and 9th show the week.
Riders hurt when a folding mechanism or front fork failed may also have a claim worth reviewing. A legal review of your own facts is the only way to tell if you qualify.
Reported Injuries or Damages
The CPSC says Segway received 68 reports of folding mechanism failures on the Max G30P and G30LP. They include 20 injuries, such as abrasions, bruises, lacerations and broken bones.
For the P100S, the CPSC lists 31 reports of broken front forks [6]. Six reports involved injuries, including a fracture, cuts, scrapes, bruises and shoulder pain.
The Washington complaint alleges a dangerous defect that puts riders at risk of falling, and a loss of the scooters’ value. It says the free maintenance kit is no monetary remedy or replacement. These are allegations only.
Reports to the CPSC do not prove that a scooter defect caused every injury or that any claim will succeed.
Recall and Regulatory Background
The Max G30P and Max G30LP remedy is a free maintenance kit. It comes with tools and instructions for checking and tightening the folding mechanism. Owners contact Segway to get it.
The P100S remedy is a free repair at a local store or by pre-paid shipping label to a national service center. A recall does not prove liability.
Contact Segway at 800-914-6110, 9 a.m. to 5 p.m. Monday through Friday, or at recall@segway.com. You can report a dangerous product at SaferProducts.gov or by calling the CPSC hotline at 800-638-2772.
Evidence to Preserve
Keep these items together if you were hurt or your scooter was recalled:
- The model number from the label on the side of the foot deck, and the serial number.
- Proof of purchase, such as a receipt or order confirmation showing the retailer and the date.
- Photographs of the scooter, the folding mechanism, the stem and the place where the fall happened.
- The scooter itself, kept as it is and not repaired or thrown away.
- Recall notices and any emails or messages with Segway or the retailer, including maintenance-kit requests.
- Medical records and bills, and your own written notes on how the incident happened.
Filing Deadlines
Filing deadlines for injury and product claims come from state law and differ by state. Some states start the clock when the injury occurs and others at discovery.
Missing a deadline can end a claim even when the facts are strong, so talk to a lawyer promptly about your own situation.
Potential Compensation
Depending on the facts, injury claims over a defective product can seek damages. Categories include medical expenses, lost income and pain and suffering. They also include property damage, such as the cost of the scooter.
Consumer class actions can seek refunds or repair costs. The Washington complaint requests injunctive relief, a full refund and/or applicable damages.
Compensation amounts vary by case. Past results do not guarantee future outcomes. Potential compensation in the Washington case depends on what the court decides.
Frequently Asked Questions
Where Is the Serial Number on a Segway P100S Scooter?
The serial number on a Segway P100S scooter is on the left side of the KickScooter. Recalled units have serial numbers containing the date codes 2308 or greater, with the year in the 6th and 7th digits and the week in the 8th and 9th.
Is the Segway Scooter Chinese?
The Segway scooters named in the CPSC recalls were made in China, and the Max G30P and G30LP also in Malaysia. Segway Inc. of Los Angeles imported all three models, including the P100S.
Does the Recall Include a Refund or a Replacement?
The Segway scooter recall does not include a refund or a replacement. The remedy is the free kit or repair. You can request the kit for the Max G30P and G30LP at service.segway.com/recall.
Where Were the P100S Scooters Sold?
The CPSC lists the Ninebot P100S scooters as sold at Broward Motorsport, Mad Dog Cycles, NYC Bike and Scooter, Scooter Mutter and Urban Motion, and online at Amazon.com, BestBuy.com and store.segway.com.