Dupray Steam Cleaner Recall Lawsuit | 2026 Latest Updates

Dupray USA LLC and Dupray Industries Inc. issued a voluntary recall of the Dupray Neat Steam Cleaner, model DUP020WNA. The joint action with the CPSC and Health Canada was announced and initiated February 26, 2026, and it remains open. The recall covers steam cleaners with batch codes 0118-01 through 0425-05 on the bottom rating label. The boiler can rupture and cause serious burns to users or bystanders. Consumers should stop using the steam cleaner right away. Dupray offers a free replacement boiler cap at no cost. An injured Nevada owner has sued Dupray individually, and a separate proposed class action is also pending.

Latest Dupray Steam Cleaners Recall Updates

August 28, 2026: Proposed Class Action Filed in New York

Sally Shen filed a proposed class action against Dupray USA LLC in the U.S. District Court for the Eastern District of New York, case No. 1:26-cv-05346, assigned to Judge Margo Kitsy Brodie [1]. The lawsuit followed the steam cleaner recall announced in February 2026 and is one of two verified suits filed against Dupray so far. The JPML’s pending-MDLs list shows no multidistrict litigation has been formed [2].

June 12, 2026: Nevada Injury Suit Removed to Federal Court

Allen v. Dupray Industries, Inc., an individual injury suit, was originally filed in Nevada state court. It was removed to the U.S. District Court for the District of Nevada, case No. 2:26-cv-01802 [3]. The complaint alleges a boiler rupture caused a serious injury. The case remains in early, pre-trial proceedings, and no verdict or settlement has been reported yet.

February 26, 2026: CPSC and Health Canada Announce the Recall

CPSC and Health Canada jointly announced the recall of the Dupray Neat Steam Cleaner over a boiler-rupture hazard [4, 5]. CPSC’s notice puts the affected units at about 651,145 in the US and about 96,530 in Canada, figures Health Canada rounds to about 650,000 and 97,000. Dupray now offers all affected owners a free replacement cap at no cost.

Which Dupray Steam Cleaners Are Affected?

The recall covers all Dupray Neat Steam Cleaners bearing the following identifiers:

• Model DUP020WNA, which is the Dupray Neat Steam Cleaner covered by this recall
• Batch or date codes 0118-01 through 0425-05, printed on the rating label on the bottom of the cleaner
• Units bearing batch or date codes 0525-XX or later, which are not included in this recall

Dupray sold the steam cleaners nationwide at dupray.com and through retailers including Home Depot, Lowe’s, Macy’s, Walmart, and Amazon.com. Sales ran from April 2018 through December 2025, for about $150. Dupray USA LLC of Newark, Delaware imported the recalled units, which were manufactured in China. Consumers unsure whether their unit is covered should check the batch code against the affected range.

Why Were Dupray Steam Cleaners Recalled?

Dupray Steam Cleaners were recalled because the boiler can rupture when it is overfilled, corroded, or when the pressure release valve malfunctions. A ruptured boiler can spray hot water or steam. This risks burns or other serious injury to the user or to anyone standing nearby. Health Canada and U.S. regulators classified the hazard as a burn risk in the joint recall notice, separate from the resulting injuries. The recall applies only to steam cleaners manufactured before the batch code cutoff date printed on the rating label. Units bearing batch or date codes 0525-XX and later are not part of this recall.

Reported Incidents, Injuries, or Illnesses

As of January 20, 2026, Dupray had received a total of 15 confirmed reports of boiler ruptures. The reports involved the recalled steam cleaners nationwide. Three reports came from Canada and 12 from the United States. Four of those reports involved minor injuries, including burns, bruises, lacerations, and a broken wrist. Seven additional reports described only property damage, and no deaths have been reported to date. These figures reflect reports made directly to the company and to regulators. They describe the same rupture pattern that led to the recall. They are not proof that every incident was caused by the same defect.

What Should Consumers Do?

Consumers who own a recalled Dupray steam cleaner should take the following steps:

1. Stop using the recalled Dupray steam cleaner immediately to avoid a possible boiler rupture.
2. Check the batch code on the rating label on the bottom of the unit.
3. Go to dupray.com, or dupray.com/en-ca/pages/recall in Canada, and enter the batch code to confirm eligibility.
4. Install the free replacement boiler cap Dupray sends, using the simple screw-on design.
5. Dispose of the old cap using the instructions included in the replacement package.
6. Call Dupray USA toll-free at 800-881-8482, 7 a.m. to 6 p.m. ET Monday through Friday, or email recall@dupray.com.
7. Report an incident to SaferProducts.gov, or contact Dupray customer support if the rating label is missing or unreadable.

Legal Options

Two lawsuits have followed the recall so far. Law360 reported that Sally Shen brought a proposed class action, case No. 1:26-cv-05346, now pending in New York federal court [6]. A separate individual injury suit, Allen v. Dupray Industries, Inc., was removed to federal court in Nevada, case No. 2:26-cv-01802, and remains in early proceedings. A recall does not automatically establish liability or eligibility for compensation. An individual legal review is the only way to know whether a specific case may qualify.

Frequently Asked Questions

Can I File a Dupray Steam Cleaner Recall Lawsuit?

Whether you can file a Dupray steam cleaner lawsuit depends on your specific injury and circumstances. One case already filed against Dupray is classified as a personal injury product liability claim. A lawyer can evaluate whether your case qualifies.

Should I Keep the Recalled Steam Cleaner as Evidence?

Yes, you should keep the recalled steam cleaner as evidence. Keep its batch code and purchase receipt too, in case you later pursue legal action. Photographs of any damage or injury are useful too, though none of this is legal advice on its own.

How Long Do I Have to File a Dupray Steam Cleaner Lawsuit?

Deadlines to file a Dupray steam cleaner lawsuit come from state law rather than a single national rule. They vary depending on where you live and when your injury happened. Waiting too long can permanently close the door on a boiler-rupture claim, so check with a lawyer promptly.

How Do I Get a Free Replacement Boiler Cap?

To get a free replacement boiler cap, visit dupray.com and confirm your unit is covered. Dupray pays for the cap and its shipping in full, so there is no cost to you at any point in the process.

Which Dupray Steam Cleaners Were Sold in Canada?

About 96,530 Dupray Neat Steam Cleaners were sold in Canada, based on Health Canada’s own count. Health Canada assigned the joint recall number RA-81643, and Canadian consumers can reach Dupray’s recall line in English or French.

What If I Cannot Find My Steam Cleaner’s Rating Label?

If you cannot find or read your steam cleaner’s rating label, Dupray customer support can still help. Contact the company directly, and its team will help identify your unit and determine whether it qualifies for the recall.

References

1. https://www.courtlistener.com/?q=Dupray&type=r
2. https://www.jpml.uscourts.gov/pending-mdls-0
3. https://www.courtlistener.com/?q=%22Dupray%22&court=nvd&type=r
4. https://www.cpsc.gov/Recalls/2026/Dupray-USA-Recalls-Neat-Steam-Cleaners-Due-to-Risk-of-Burn-Hazards-or-Serious-Injury
5. https://recalls-rappels.canada.ca/en/alert-recall/dupray-neat-steam-cleaner-recalled-due-burn-hazard
6. https://www.law360.com/retail/articles/2519499