Table of contents
- Latest Worx Polesaw Recall Updates
- July 3, 2025: Health Canada Publishes Recall RA-77663
- July 3, 2025: CPSC Announces Recall 25-371
- Which Worx Polesaws Are Affected?
- Why Were the Worx Polesaws Recalled?
- Reported Incidents, Injuries, or Illnesses
- What Should Consumers Do?
- Other Recalls, Warnings, or International Actions
- Legal Options
- Filing Deadlines
- Frequently Asked Questions
- Do I Need a Receipt to Return a Recalled Worx Polesaw?
- How Long Does the Worx Polesaw Replacement Take?
- Does the Worx Polesaw Recall Include Canada?
- How Do I Report a Problem with a Worx Polesaw?
The Worx 8 Amp electric pole saw (WG309) and 14″ chainsaw (WG305) were recalled over a laceration hazard. The switch can fail, so the saw may keep running after you release it.
CPSC announced Fast Track recall 25-371 on July 3, 2025. It covers about 49,000 saws in the United States, and CPSC has not expanded it.
Owners should stop using the saws and get a free replacement from Positec. No lawsuit, class action or MDL has been filed over the recall. No incidents or injuries have been reported.
Latest Worx Polesaw Recall Updates
July 3, 2025: Health Canada Publishes Recall RA-77663
On July 3, 2025, Health Canada published recall RA-77663 for Yardworks and Worx electric corded chainsaws and pole saws. The company reported 3,028 units sold in Canada from September 2024 to March 2025 [1].
The notice was a joint recall with U.S. regulators and Positec Canada, Ltd. It lists the Worx 8 Amp pole saw and chainsaw models next to two Yardworks models.
July 3, 2025: CPSC Announces Recall 25-371
On July 3, 2025, CPSC announced Fast Track recall 25-371 of about 49,000 Hyper Tough, Worx and Portland chainsaws and pole saws [2]. The importer is Positec Tool Corporation, of Charlotte, North Carolina.
The remedy is replacement, and no incidents or injuries were reported. About 3,000 more units were sold in Canada. Positec’s recall page went up the same day [3].
Which Worx Polesaws Are Affected?
Two Worx saws are part of recall 25-371, and Health Canada lists the same models. The label on the main body of the saw shows the model, serial number and item number:
- Worx 8 Amp Electric Pole Saw, model WG309, orange and black, marked WORX, with an 8-foot pole extension
- Worx 8 Amp 14″ Electric Chainsaw, model WG305, orange and black, marked WORX on the saw body and bar
- In Canada, the Worx Electric Pole Saw, 8 Amp, 10-in (WG309) and the Worx Electric Chainsaw, 8 Amp, 14-in (WG305)
- Serial numbers whose first six digits run from 202408 to 202501
Why Were the Worx Polesaws Recalled?
The Worx polesaws were recalled because the main switch can fail, allowing the saw to keep running after the switch is released. CPSC lists this as a laceration hazard.
Positec says the running saw could contact the operator or others nearby and possibly injure them. That is the company’s statement and not an agency finding of injury.
Positec says a saw that appears to work normally is still part of the recall. The same switch problem applies to the Hyper Tough and Portland saws. The company says it acted “to keep our customers safe and prevent injuries.”
Reported Incidents, Injuries, or Illnesses
CPSC lists no incidents or injuries for recall 25-371. Both notices describe a laceration hazard rather than a record of harm.
Health Canada says the company had received no reports of incidents or injuries in Canada or in the United States as of June 30, 2025.
What Should Consumers Do?
Follow these steps if you own a recalled Worx saw:
- Stop using the saw right away, even if it seems to work normally.
- Check your saw against the models above.
- Call Positec toll-free at 888-997-8871, 9 a.m. to 6 p.m. ET Monday through Friday, or email chainsawrecall@positecgroup.com.
- Ask for a pre-paid shipping label and a new box as needed, then return the saw free of charge.
- Expect a free replacement from Positec once it receives the recalled saw.
- Do not repair the saw yourself.
- Report a dangerous product or injury to CPSC at SaferProducts.gov or the CPSC hotline at 800-638-2772.
Other Recalls, Warnings, or International Actions
The same CPSC recall covers Hyper Tough 9 Amp 14″ chainsaws (item HT21-401-002-01, sold at Walmart). It also covers Portland 9 Amp 14″ chainsaws (SKU 58949, sold at Harbor Freight).
Health Canada adds the Yardworks 2-in-1 Electric Pole Saw (model 0545757) and Electric Corded Chainsaw (model 0545763), both 9 Amp. Serial codes are “1 47 24” or “2 43 24”.
Canadian owners call Positec Canada, Ltd. toll-free at 1-888-997-8871, 9:00 a.m. to 6:00 p.m. EST, or email chainsawrecall@positecgroup.com.
Legal Options
No one has filed a lawsuit or MDL tied to the Worx polesaw recall, and no class action exists. A recall does not automatically establish that anyone has a legal claim.
A person who was hurt by a recalled saw can ask a lawyer to review the facts. A related page covers the Worx chainsaw recall lawsuit.
Filing Deadlines
Deadlines to file an injury claim are set by state law and depend on where you live and when the injury happened.
A missed deadline can end a claim, so anyone hurt by a recalled saw should speak with a lawyer promptly.
Frequently Asked Questions
Do I Need a Receipt to Return a Recalled Worx Polesaw?
You do not need a receipt to return a recalled Worx polesaw. Positec says you can still return the product without one, so owners who lost their proof of purchase can still take part.
How Long Does the Worx Polesaw Replacement Take?
The Worx polesaw replacement takes about 3-4 weeks. Positec asks owners to allow that time from the date they contacted the company, and the new saw follows once Positec receives the old one.
Does the Worx Polesaw Recall Include Canada?
The Worx polesaw recall does include Canada. Canada prohibits redistributing, selling or giving away the recalled products, so owners there should not pass a saw on to anyone else.
How Do I Report a Problem with a Worx Polesaw?
You can report a problem with a Worx polesaw to CPSC through SaferProducts.gov. CPSC also takes reports by hotline at 800-638-2772, and you can also tell Positec by calling 888-997-8871 or emailing chainsawrecall@positecgroup.com.