Table of contents
- Latest Transpro Scooter Recall Updates
- July 24, 2025: CPSC Announces Recall 25-405
- Which Transpro Scooters Are Affected?
- Why Were Transpro Scooters Recalled?
- Reported Incidents, Injuries, or Illnesses
- What Should Consumers Do?
- Legal Options
- Frequently Asked Questions
- Is Transpro Contacting Owners of Recalled Scooters Directly?
- What Can I Do If Transpro Does Not Respond to My Remedy Request?
- How Do I Dispose of a Recalled Transpro Scooter?
- Where Were the Recalled Transpro Scooters Made?
- References
Transpro electric scooters carry a fire hazard, and their lithium-ion batteries bear unauthorized UL labels. The CPSC says the scooters can overheat and ignite, with a risk of serious injury and death.
The CPSC announced a Fast Track recall on July 24, 2025 covering about 700 scooters in three models. The recall is open. Owners should stop using and charging them and ask Transpro for a refund or replacement.
Stores in the Northeast sold them, and Transpro US Inc. imported them. No lawsuit, class action or MDL has been filed against Transpro over these scooters.
Recall at a glance
- Action type: Fast Track recall; refund or replacement
- Announcement and initiation dates: Announced July 24, 2025
- Company and responsible agency: Transpro US Inc. (Paterson, New Jersey) with the U.S. Consumer Product Safety Commission
- Recall or campaign number: 25-405
- Affected models, lots, UPCs, serial numbers, or VINs: Transpro A3 Hub Motor, A11F Spark and R1 Commuter electric scooters, black or gray; the model name and number are on the bottom of the scooter deck
- Number of affected units: About 700 units
- Sold at and sale period: Bike and electronics stores in the Northeast from August 2024 through April 2025 for between $250 and $400
- Hazard: Fire and burn hazard: the scooters can overheat and ignite, with a risk of serious injury and death
- Reported incidents, injuries, illnesses, and deaths: One report of a scooter catching fire, causing at least $200,000 in property damage; no injuries reported
- Remedy: Full refund or free replacement scooter
Latest Transpro Scooter Recall Updates
July 24, 2025: CPSC Announces Recall 25-405
The CPSC announced a Fast Track recall by Transpro of 700 Transpro electric scooters [1]. Transpro offers a refund or a free replacement scooter.Which Transpro Scooters Are Affected?
The recall covers electric scooters in three models. Each is sold in black or gray:- Transpro A3 Hub Motor electric scooter
- Transpro A11F Spark electric scooter
- Transpro R1 Commuter electric scooter
Why Were Transpro Scooters Recalled?
The Transpro scooters were recalled because they were sold with unauthorized lithium-ion battery UL certification labels. The CPSC says the recalled scooters can overheat and ignite, which poses a fire hazard. The manufacturer notice gives the same reason. Its recall page says UL certification is not listed for the lithium batteries in these scooters [2]. That notice says Yongkang Duowei Industry and Trade Co. Ltd. made the scooters. The CPSC notice does not describe a cause beyond the unauthorized labels.Reported Incidents, Injuries, or Illnesses
Transpro US Inc. received one report of a scooter catching fire. The fire caused at least $200,000 in property damage. No injuries have been reported. These figures are the company’s report to the CPSC, not court allegations. Anyone whose Transpro scooter overheats or catches fire can report it at SaferProducts.gov [3]. A report alone does not prove what caused a fire.Were you or a family member hurt by this product?
Schmidt & Clark offers a free case review for people hurt or whose property was damaged by a recalled scooter. A review does not promise eligibility or any result.
Start My Free Case Review
What Should Consumers Do?
Owners of the recalled scooters should take these steps now:- Stop using and charging the scooter.
- Disable the scooter using the instructions on Transpro’s recall page.
- Contact Transpro for a full refund or a free replacement scooter. Call 888-616-0328 from 9 a.m. to 5 p.m. ET, Monday through Friday, or email sales@transprous.com.
- Submit the online claim form or email with evidence that you destroyed the scooter.
- Dispose of the entire scooter under local and state hazardous waste rules. Never put it in the trash, curbside recycling or retail battery recycling boxes.
- Call the CPSC hotline at 800-638-2772 if you have a problem with the remedy.
Legal Options
Someone hurt by a recalled Transpro scooter, or whose property was damaged, may speak with a product liability lawyer about a claim. A recall does not automatically establish who is responsible or who qualifies. Keep the disabled scooter, photos, receipts, claim forms and medical or repair records. They show what happened and when. Related battery fire claims appear on our lithium-ion battery explosion lawsuit page.Frequently Asked Questions
Is Transpro Contacting Owners of Recalled Scooters Directly?
Yes, Transpro is contacting all known purchasers of the recalled scooters directly, according to the CPSC notice. Owners who have not heard from the company can still check the model name on the deck and use the recall page.What Can I Do If Transpro Does Not Respond to My Remedy Request?
If Transpro does not respond to your remedy request, the CPSC offers a recall complaint form. It is meant for owners who have trouble with a recall remedy or believe a company is being non-responsive.How Do I Dispose of a Recalled Transpro Scooter?
To dispose of a recalled Transpro scooter, call your household hazardous waste center before drop-off. Ask whether it takes recalled lithium-ion batteries. If it does not, ask your municipality what to do with the scooter.Where Were the Recalled Transpro Scooters Made?
The recalled Transpro scooters were made in China, according to the U.S. Consumer Product Safety Commission notice. The importer, Transpro US, is based in Paterson, New Jersey, and the scooters were sold in the Northeast.References
- https://www.cpsc.gov/Recalls/2025/Transpro-US-Recalls-Electric-Scooters-with-Unauthorized-Lithium-Ion-Battery-UL-Certification-Labels-Due-to-Fire-and-Burn-Hazards-Risk-of-Serious-Injury-and-Death-200000-in-Property-Damage-Reported
- https://transprous.squarespace.com/recall-escooters
- https://www.saferproducts.gov/


