Santa Cruz Bikes Lawsuit | 2025 Latest Updates

In May 2025, Santa Cruz Bicycles issued a recall for approximately 2,850 Heckler 9 electric bicycles in the U.S. due to a fire hazard associated with the lithium-ion batteries. The batteries can overheat, posing significant risks of fire and property damage. The recall was initiated following three reports of fires, including some instances of property damage.
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C.L. Mike Schmidt Published by C.L. Mike Schmidt

If you or a loved one experienced property damage or fire-related incidents after using a Santa Cruz Heckler 9 electric bicycle, you may be entitled to pursue compensation.

At Schmidt & Clark, LLP, we are dedicated to helping individuals who have suffered due to defective electric bicycles. Our experienced legal team is here to guide you through the process and fight for the compensation you deserve.

Contact Schmidt & Clark, LLP today for a free, no-obligation consultation.

Latest Santa Cruz Bikes Lawsuit Updates

  • May 1, 2025The U.S. Consumer Product Safety Commission (CPSC) announced the recall of approximately 2,850 Santa Cruz Heckler 9 electric bicycles due to fire hazards.

  • May 1, 2025Santa Cruz Bicycles reported three incidents of the batteries overheating and causing fires, resulting in property damage.

  • May 1, 2025The recalled bicycles were sold from October 2021 through January 2025 at authorized Santa Cruz dealers nationwide for between $8,750 and $13,900.

  • May 1, 2025Consumers are advised to stop using the recalled bicycles immediately, disconnect the battery from the bike and charger, and contact Santa Cruz Bicycles for a free replacement battery.


Santa Cruz Bikes Lawsuit Statistics

  • Units Sold: Approximately 2,850 units in the U.S. and about 550 units in Canada.

  • Reported Incidents: Three reports of batteries overheating and causing fires.

  • Property Damage: Reported in all three incidents.

  • Injuries Reported: None to date.

  • Economic Impact: Potential costs related to property damage, legal claims, and increased scrutiny of product safety standards.


CPSC Reports and Statistics

The CPSC has issued a recall for the affected Santa Cruz Heckler 9 electric bicycles due to the fire hazard posed by the defective lithium-ion batteries. The recall includes bicycles sold with a 720Wh battery stored inside the frame. “Santa Cruz” is printed on the downtube, and “Heckler” on the top tube and inside the left chainstay. The bicycles were sold in various colors, including Gloss Avocado Green and Maritime Gray.


Santa Cruz Bikes Injuries

While no injuries have been reported, the defect in the Santa Cruz Heckler 9 electric bicycles can lead to serious consequences:

  • Fire Hazard: Overheating batteries can cause fires, leading to property damage and potential injuries.

  • Property Damage: Fires resulting from the defective batteries have caused damage to personal property.


Do You Qualify for a Santa Cruz Bikes Lawsuit?

You may qualify for a lawsuit if:

  • You purchased a Santa Cruz Heckler 9 electric bicycle between October 2021 and January 2025.

  • You experienced issues related to battery overheating or fire.

  • You can provide documentation linking your experience to the recalled product.

Evidence Required for a Santa Cruz Bikes Lawsuit

To support your claim, gather the following documentation:

  • Proof of Purchase: Receipts or order confirmations for the Santa Cruz Heckler 9 electric bicycle.

  • Photographic Evidence: Images of the bicycle, especially if it shows signs of damage.

  • Incident Reports: Any reports filed with Santa Cruz Bicycles, retailers, or regulatory agencies regarding the defect.

  • Property Damage Records: Documentation of any property damage resulting from the defective bicycle.

Damages You Can Recover

Potential compensation may include:

  • Property Damage: Costs to repair or replace damaged property.

  • Medical Expenses: Costs related to injuries sustained from the defective bicycle.

  • Lost Wages: Income lost due to inability to work following an incident.

  • Pain and Suffering: Compensation for physical and emotional distress.


Santa Cruz Bikes Recall Information

  • Recall Date: May 1, 2025.

  • Affected Models: Santa Cruz Heckler 9 electric bicycles sold with a 720Wh battery stored inside the frame.

  • Hazard: Lithium-ion batteries can overheat, posing a fire hazard.

  • Remedy: Consumers should stop using the recalled bicycles, disconnect the battery from the bike and charger, and contact Santa Cruz Bicycles for a free replacement battery.


Statute of Limitations for Santa Cruz Bikes Lawsuits

The time limit to file a lawsuit varies by state, typically ranging from 1 to 6 years from the date of the incident. It’s crucial to act promptly to ensure your claim is filed within the applicable statute of limitations.

Santa Cruz Bikes Recalled Over Frame Buckling Hazard

The May 2025 recall was not the first time Santa Cruz Bicycles have been recalled. On Nov. 25, 2020, the company recalled model year 2020 aluminum frames on Santa Cruz models Nomad 4a Aluminum, Bronson 3a Aluminum and the 5010 3a Aluminum and Juliana models Roubion 3a Aluminum and Furtado 3a Aluminum [6.].

“Santa Cruz has received four reports of the recalled aluminum frame bicycle pieces bending or buckling,” CPSC said.

The name “Santa Cruz” or “Juliana” appears on the downtube of the recalled bicycle frame. The model names appear in different locations on the front and rear triangles, depending on the model.

The recalled bikes were sold at bicycle stores nationwide and specialty online retailers from June 2019 through October 2020 for about $2,000 for frames sold separately and about $3,500 to $4,300 for complete bikes with the aluminum frames.

If you purchased a mountain bike that is affected by this recall, you should stop using it immediately and contact Santa Cruz to arrange for a free inspection. Consumers with affected frames can choose either a free replacement aluminum frame or a refund voucher for the value of the recalled frame.

 

Santa Cruz Electric Bikes Recalled Over Fall, Fire Hazards

Then in May 2022, Santa Cruz Bicycles recalled about 1,600 Santa Cruz Bicycles 2022 Heckler 9 Electric Bicycles [7.] after the company received at least 10 reports of batteries falling from the frame and two reports of the latch spring causing added wear on the battery housing.

“The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard to the rider,” CPSC said. “Additionally, the latch spring can cause additional wear on the battery housing over time, posing a fire hazard.”

 

Frequently Asked Questions

Q: How do I file a Santa Cruz Bikes lawsuit?
A: Contact a qualified attorney to evaluate your case, gather necessary documentation, and file a claim on your behalf.

Q: What compensation can I expect?
A: Compensation varies based on the specifics of your case, including property damage, medical expenses, and other damages incurred.

Q: Is there a cost to consult with Schmidt & Clark, LLP?
A: No, we offer free, no-obligation consultations.

Q: What if I no longer have the bicycle?
A: Even if you no longer possess the bicycle, you may still have a claim if you have documentation linking you to the recalled product.

Q: How long will the legal process take?
A: The duration varies depending on the complexity of the case, but your attorney will work to resolve it as efficiently as possible.

Q: Are there any upfront costs or fees?
A: Schmidt & Clark, LLP operates on a contingency fee basis, meaning you pay nothing unless we win your case.


Time is limited to pursue legal action due to state-specific statutes of limitations. Don’t delay—protect your rights and seek the compensation you deserve.

At Schmidt & Clark, LLP, we offer:

  • Free, confidential consultations

  • No upfront costs or fees

  • Payment only upon successful recovery

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References

  1. https://www.cpsc.gov/Recalls/2025/Santa-Cruz-Bicycles-Recalls-Electric-Bicycles-Due-to-Fire-Hazard

  2. https://www.santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-batteryU.S. Consumer Product Safety Commission+12Santa Cruz Bicycles+12U.S. Consumer Product Safety Commission+12

  3. https://gearjunkie.com/biking/santa-cruz-e-bike-recall-heckler-9-batteryGearJunkie+1Unofficial Networks+1

  4. https://mbaction.com/santa-cruz-heckler-9-battery-recall/Mountain Bike Action

  5. https://www.bicycleretailer.com/recalls/2025/05/01/santa-cruz-recalling-some-heckler-e-mtbs-because-overheating-battery

  6. https://www.cpsc.gov/Recalls/2021/Santa-Cruz-Bicycles-Recalls-Bicycles-with-Aluminum-Frames-Due-to-Fall-Risk
  7. https://www.cpsc.gov/Recalls/2022/Santa-Cruz-Bicycles-Recalls-Heckler-9-Electric-Bicycles-Due-to-Fall-and-Fire-Hazards

 

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