Jeni’s Ice Cream Recall Lawsuit | 2026 Latest Updates

Lawsuit information regarding listeria food poisoning caused by Jeni’s Ice Cream. Contact our lawyers to see if you have a Jeni’s. See if you qualify.

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Table of contents
  1. Latest Jeni’s Ice Cream Recall Updates
  2. November 24, 2025: FDA Classifies the Recall as Class II
  3. November 17, 2025: Jeni’s Recalls Passion Fruit Dreamsicle Bars
  4. January 3, 2020: Cold Brew Coconut Cream Recalled for Undeclared Milk
  5. June 20, 2017: FDA Closes the 2016 Warning Letter
  6. August 25, 2016: Food Safety Magazine Reports Jeni’s FDA Warning Letter
  7. June 12, 2015: Jeni’s Closes Scoop Shops After More Listeria
  8. May 21, 2015: AP Investigation Finds Sanitation Gaps at Jeni’s Plant
  9. April 23, 2015: Jeni’s Recalls All Ice Cream over Listeria
  10. Which Jeni’s Ice Cream Are Affected?
  11. Why Was Jeni’s Ice Cream Recalled?
  12. Reported Incidents, Injuries, or Illnesses
  13. What Should Consumers Do?
  14. Legal Options
  15. Frequently Asked Questions
  16. Is Jeni’s Splendid Ice Cream Recall Still Active?
  17. What Changes Has Jeni’s Made Since Its Listeria Recalls?
  18. What Caused the Listeria Contamination at Jeni’s Ice Cream Facility?
  19. What Are the Symptoms of a Wheat or Soy Allergic Reaction?
  20. What Are the Symptoms of Listeria Infection?
  21. Does the Recall Affect All Jeni’s Splendid Ice Cream Flavors?
  22. References
Jeni’s Splendid Ice Cream has faced several food-safety recalls since 2015. The most recent, announced November 17, 2025, covers one batch of Passion Fruit Dreamsicle Ice Cream Bars. It was sold nationwide and is identified by batch code 25-210. A crunch topping from another product was accidentally mixed into the batch during manufacturing. It contains wheat and soy that were not listed on the label, and either allergen can trigger a serious reaction. Jeni’s has issued no illness reports connected to this batch. The FDA classified the recall Class II and lists it as ongoing. Anyone with the affected bars should not eat them and should return them for a refund.
Recall at a glance
  • Action type: Voluntary recall (company-initiated)
  • Announcement and initiation dates: Announced November 17, 2025; FDA published November 18, 2025
  • Company and responsible agency: Jeni’s Splendid Ice Cream and the U.S. Food and Drug Administration (FDA recalls database)
  • Recall or campaign number: Not stated in the notice read
  • Affected models, lots, UPCs, serial numbers, or VINs: Passion Fruit Dreamsicle Ice Cream Bars, Lot 25-210, UPC 850060644122 / 10850060644129, best-by October 2026
  • Number of affected units: 3,767 cases
  • Sold at and sale period: Grocery stores nationwide; sale period and price not stated in the notice read
  • Hazard: Undeclared wheat and soy allergens
  • Reported incidents, injuries, illnesses, and deaths: No illnesses or injuries reported to date (as of November 17, 2025)
  • Remedy: Return the product to the place of purchase for a full refund

Latest Jeni’s Ice Cream Recall Updates

November 24, 2025: FDA Classifies the Recall as Class II

Newsweek reported that the FDA classified Jeni’s Passion Fruit Dreamsicle Ice Cream Bars recall as Class II [1]. A Class II classification means exposure may cause temporary or reversible health problems, not permanent harm. The agency listed the recall as ongoing as of the classification date. Anyone who still has the affected bars should treat them as recalled and not eat them.

November 17, 2025: Jeni’s Recalls Passion Fruit Dreamsicle Bars

Jeni’s voluntarily recalled Lot 25-210 of Passion Fruit Dreamsicle Ice Cream Bars, about 3,767 cases sold nationwide [2]. A crunch topping meant for another product was mixed into the batch and contains undeclared wheat and soy. Customers can identify the recalled cartons by batch code 25-210 on the top of the carton. The company said no illnesses had been reported and urged anyone with the product to return it for a refund.

January 3, 2020: Cold Brew Coconut Cream Recalled for Undeclared Milk

Jeni’s recalled three batches of Cold Brew with Coconut Cream Non-Dairy Frozen Dessert after learning the pints could contain an undeclared milk allergen [3]. The company started the recall after one customer reported an allergic reaction. The affected pints carried batch codes 19-016, 19-086, or 19-154 on the bottom of the container. Jeni’s pulled the flavor from its scoop shops, and the FDA published the recall notice January 6, 2020.

June 20, 2017: FDA Closes the 2016 Warning Letter

The FDA issued a close-out letter confirming that Jeni’s had corrected the problems named in its 2016 warning letter [4]. A compliance officer wrote that the company had addressed the violations. By this point Jeni’s had reopened stores in several cities and continued expanding after the 2015-2016 sanitation issues. The company said it had stepped up testing and cleaning, and no new Listeria finding followed the letter.

August 25, 2016: Food Safety Magazine Reports Jeni’s FDA Warning Letter

Food Safety Magazine reported that the FDA had sent Jeni’s a warning letter earlier that month [5]. A January 2016 inspection of its Columbus, Ohio plant had found Listeria on the facility floor. Jeni’s said it had performed more than 2,000 environmental swabs that year and had never found Listeria on a food-contact surface. It said its testing and cleanup program was working as designed.

June 12, 2015: Jeni’s Closes Scoop Shops After More Listeria

Jeni’s halted kitchen production and closed its scoop shops after its own internal testing found Listeria again, weeks after reopening from the April recall [6]. The company said the bacteria was caught before any product shipped. Jeni’s has one production plant, in Columbus, Ohio. The closure affected that facility and the company’s scoop shops, not multiple manufacturing plants. The CEO said the shops would reopen once the facility was retested and clear.

May 21, 2015: AP Investigation Finds Sanitation Gaps at Jeni’s Plant

An Associated Press investigation found problems at Jeni’s Columbus plant [7]. It lacked an adequate sampling and testing program and had not sufficiently sanitized some surfaces, including floors. The company traced the contamination to a pint-filling machine. Jeni’s destroyed 265 tons of ice cream worth more than $2.5 million and spent about $200,000 changing its facility to prevent a repeat. This cleanup happened during the 2015 recall.

April 23, 2015: Jeni’s Recalls All Ice Cream over Listeria

The Associated Press reported that Jeni’s recalled all of its ice cream, frozen yogurt, sorbet, and ice cream sandwich products [8]. The Nebraska Department of Agriculture had found Listeria monocytogenes in a randomly collected retail sample. The company closed its scoop shops out of caution while it investigated. It said it was not aware of any illnesses linked to its products at the time. This was the first of several Listeria-related actions at the Columbus plant.

Which Jeni’s Ice Cream Are Affected?

The current recall affects one Jeni’s product. Two earlier Jeni’s-brand recalls since 2015 covered products that are no longer sold or in date:
  • Passion Fruit Dreamsicle Ice Cream Bars, Lot 25-210, UPC 850060644122 or 10850060644129, best-by October 2026 (current recall)
  • Cold Brew with Coconut Cream Non-Dairy Frozen Dessert pints, batch codes 19-016, 19-086, or 19-154, recalled in January 2020 for undeclared milk
  • All Jeni’s ice cream, frozen yogurt, sorbet, and sandwich items sold before the April 2015 recall
Any product from the two closed recalls should already be off store shelves. Check the batch code on any container you still have before eating it, and contact Jeni’s with questions.

Why Was Jeni’s Ice Cream Recalled?

Jeni’s Ice Cream was recalled because a batch of Passion Fruit Dreamsicle Ice Cream Bars contained a crunch topping meant for a different product. That topping has wheat and soy that were never listed on the label. People with an allergy or severe sensitivity to either ingredient can have a serious or life-threatening reaction if they eat the affected bars. Jeni’s has also recalled products because of Listeria monocytogenes, a bacterium that can survive and spread inside food-production facilities if it is not controlled. The company’s Columbus, Ohio plant tested positive for Listeria in 2015 and again in 2016. Each time, Jeni’s said it traced the source, cleaned the affected area, and increased testing before resuming production.

Reported Incidents, Injuries, or Illnesses

No illnesses or injuries have been reported in connection with any Jeni’s-brand recall. That includes the current Passion Fruit Dreamsicle allergen recall, the 2020 Cold Brew Coconut Cream recall, and the 2015 Listeria recall. Jeni’s and the FDA have each said, as of the dates those three recalls were announced, that no illness reports had been received. That does not mean no one reacted to a recalled product. Allergic reactions and Listeria infections are not always reported to a company or to the FDA. Some mild reactions may go unrecognized. Anyone who ate a recalled Jeni’s product and later felt seriously ill should see a doctor promptly.
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What Should Consumers Do?

Anyone who finds a recalled Jeni’s product in their kitchen or freezer at home should take the following steps before eating it:
  1. Stop eating the product and do not serve it to anyone else.
  2. Check the batch code or lot number against the recalled identifiers listed above (top or bottom of the container).
  3. Return the product to the place of purchase for a full refund, or dispose of it if a store cannot accept it.
  4. Contact Jeni’s at 614-488-3224 (9 a.m. to 5 p.m. ET, Monday through Friday) or contact@jenis.com, or report a concern to the FDA at 1-888-INFO-FDA (1-888-463-6332).
  5. Watch for allergic-reaction symptoms, such as hives, lip or throat swelling, or trouble breathing, after eating the Passion Fruit Dreamsicle bars, and seek medical care if these occur.
  6. Watch for Listeria symptoms, such as fever, severe headache, stiffness, nausea, or diarrhea, after eating any earlier recalled product, and seek medical care if these occur.
A food recall does not automatically establish liability or eligibility for compensation. No lawsuit against Jeni’s has been confirmed through a court record. Anyone who believes a recalled product made them sick can have a lawyer review a food poisoning lawsuit or Listeria lawsuit claim.

Frequently Asked Questions

Is Jeni’s Splendid Ice Cream Recall Still Active?

Yes, the Jeni’s Splendid Ice Cream recall is still active. The FDA lists the November 2025 Passion Fruit Dreamsicle recall as ongoing. It is the only open Jeni’s-brand recall, and the two other FDA-linked recalls since 2015 have both been completed.

What Changes Has Jeni’s Made Since Its Listeria Recalls?

What changes has Jeni’s made since its Listeria recalls? The company adopted a test-and-hold procedure that checks every batch for Listeria before release. Jeni’s has said no batch has tested positive since it started that practice.

What Caused the Listeria Contamination at Jeni’s Ice Cream Facility?

What caused the Listeria contamination at Jeni’s ice cream facility? The company traced its 2015 contamination to a pint-filling machine at its Columbus, Ohio plant. A separate 2008 FDA inspection report, released later under a public-records request, had already found rodents, insects, and inadequate employee cleanliness at the same plant.

What Are the Symptoms of a Wheat or Soy Allergic Reaction?

What are the symptoms of a wheat or soy allergic reaction? Mild symptoms include hives and lip swelling. A severe reaction can cause life-threatening anaphylaxis. Anyone who ate the recalled bars and notices these symptoms should seek care right away.

What Are the Symptoms of Listeria Infection?

What are the symptoms of Listeria infection? Healthy people may have only short-term fever, severe headache, stiffness, nausea, and diarrhea. Listeria can be serious or fatal for young children, older or frail adults, and people with weakened immune systems. It can also cause miscarriage or stillbirth in pregnant women.

Does the Recall Affect All Jeni’s Splendid Ice Cream Flavors?

Does the recall affect all Jeni’s Splendid Ice Cream flavors? No. The November 2025 recall covers only one flavor and lot, Passion Fruit Dreamsicle Ice Cream Bars from Lot 25-210. Jeni’s said no other flavors or products are affected by this recall.

References

  1. https://www.newsweek.com/nationwide-ice-cream-recall-risk-warning-days-before-thanksgiving-allergens-jenis-splendid-ice-creams-11104640
  2. https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/jenis-splendid-ice-cream-voluntarily-recalls-passion-fruit-dreamsicle-ice-cream-bars-due-undeclared
  3. https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/jenis-splendid-ice-creams-issues-voluntary-recall-cold-brew-coconut-cream
  4. https://www.foodsafetynews.com/2017/06/jenis-splendid-ice-cream-gets-positive-close-out-letter-from-fda/
  5. https://www.food-safety.com/articles/4937-jenie28099s-splendid-ice-cream-responds-to-fda-warning-letter
  6. https://www.thelantern.com/2015/06/jenis-closes-shops-again-after-finding-more-listeria/
  7. https://www.manufacturing.net/home/news/13214132/listeria-fda-finds-problems-at-ohio-ice-cream-plant
  8. https://www.manufacturing.net/home/news/13093535/jenis-ice-cream-recalled-over-possible-listeria