Table of contents
- Latest iPhone Case Recall Updates
- August 1, 2017: CPSC Announces Recall of Liquid Glitter iPhone Cases
- August 1, 2017: Health Canada Posts the Matching Joint Recall
- Which iPhone Cases Are Affected?
- Why Were the iPhone Cases Recalled?
- Reported Incidents, Injuries, or Illnesses
- What Should Consumers Do?
- Legal Options
- Frequently Asked Questions
- Where Were the Recalled iPhone Cases Sold in Canada?
- What Are the Symptoms of a Chemical Burn from a Glitter Case?
- Were Any Burns Reported Outside the United States?
- When Can I Call MixBin Electronics About a Refund?
Liquid glitter cases for the iPhone 6, 6s and 7 were recalled. The liquid and glitter can leak out and cause skin irritation and burns. The recall came on August 1, 2017, from the U.S. Consumer Product Safety Commission.
About 263,000 were sold in the United States by MixBin Electronics. CPSC logged 24 reports worldwide of burns or skin irritation. Owners should stop using the cases and ask MixBin for a full refund.
This is CPSC fast-track recall 17-196, which is still open with no later CPSC update. No lawsuit, class action or MDL has been filed over these cases.
Latest iPhone Case Recall Updates
August 1, 2017: CPSC Announces Recall of Liquid Glitter iPhone Cases
CPSC announced fast-track recall 17-196 of about 263,000 liquid glitter iPhone cases sold in the United States [1].
MixBin Electronics, the distributor named in the notice, offers a full refund. The voluntary recall was announced jointly with agencies in Canada and Mexico.
August 1, 2017: Health Canada Posts the Matching Joint Recall
Health Canada posted a joint recall of the same cases with CPSC, Profeco and MixBin Electronics [2]. About 11,444 units were sold in Canada. MixBin Electronics offers a full refund to Canadian owners.
Which iPhone Cases Are Affected?
All liquid glitter cases sold for these three iPhone models are recalled. The notice lists these model and style numbers:
- MixBin and Amazon MBH17-050 series: MBH17-050-C1, MBH17-050-C3-O1, MBH17-050-C3-O2 and MBH17-050-C2
- Henri Bendel styles 1000281939, 0000300133 and 0000300729
- Tory Burch style 36246
- Victoria’s Secret styles 22981035, 23136828, 23142231, 23141657, 23244791, 23239365, 23186945 and 23186946
- Victoria’s Secret styles 23273349, 23273348, 23305194, 23305192, 23305195, 23305191, 23305193 and 23314726
Each case measures about 5.5 inches by 2.75 inches. You can find the model number and UPC on the product’s packaging.
Why Were the iPhone Cases Recalled?
The iPhone cases were recalled because the liquid filling can escape and harm the skin of consumers. CPSC names the hazard in its recall notice.
The recall followed consumer reports of skin irritation and chemical burns. Health Canada describes the problem as leakage of the liquid material contained in the liquid glitter phone case.
Reported Incidents, Injuries, or Illnesses
Of the 24 reports worldwide, 19 came from consumers in the U.S. One consumer reported permanent scarring from a chemical burn.
Another consumer reported chemical burns and swelling to her leg, face, neck, chest, upper body and hands. Reports are not proof that a case caused every injury.
What Should Consumers Do?
If you own a recalled liquid glitter iPhone case, take these steps:
- Stop using the recalled case immediately.
- Compare your case with the model and style numbers listed above.
- Contact MixBin Electronics for a full refund at 855-649-2466 or online at https://www.getmixbin.com/mb-recall-page.
- If the refund is not handled properly, report the problem to CPSC at https://www.cpsc.gov/form/recall-complaint-form, or report an injury at https://www.saferproducts.gov/.
- Get medical care if the liquid touches your skin.
- Call 911 or your local emergency number for a chemical burn, a palm-sized burn or any burn you are unsure about, says MedlinePlus [3].
Legal Options
The recalled MixBin cases are not the subject of any lawsuit or MDL. A recall does not automatically establish liability. If a recalled case burned you, you may ask a lawyer, including Schmidt & Clark, to review the injury.
Frequently Asked Questions
Where Were the Recalled iPhone Cases Sold in Canada?
In Canada, the recalled iPhone cases were sold at Victoria’s Secret stores, online and in airport duty-free shops, according to Health Canada. As of July 17, 2017, none had been reported in Canada.
What Are the Symptoms of a Chemical Burn from a Glitter Case?
Symptoms of a chemical burn can include blisters, pain, peeling skin, swelling, and red, white or charred skin. For a minor burn with unbroken skin, run cool water over it for at least 5 to 30 minutes. Then cover it with a dry sterile bandage.
Were Any Burns Reported Outside the United States?
Burns were reported outside the United States, according to Health Canada. Its recall notice lists four reports in the United Kingdom of chemical burns, itching, redness and blisters, current as of July 17, 2017.
When Can I Call MixBin Electronics About a Refund?
You can call MixBin Electronics about a refund from 8 a.m. to 5 p.m. ET, Monday through Friday. The toll-free number is 855-649-2466. The company also lists a recall page online at https://www.getmixbin.com/mb-recall-page.