Table of contents
- Latest Caster Wheels Recall Updates
- June 5, 2025: CPSC Announces Baker Scaffolding Caster Recall
- Which Caster Wheels Are Affected?
- Why Were Caster Wheels Recalled?
- Reported Incidents, Injuries, or Illnesses
- What Should Consumers Do?
- Legal Options
- Frequently Asked Questions
- Do You Get Reimbursed for Recalled Caster Wheels?
- Is There a Caster Wheels Recall Lawsuit?
- Can I Sue over a Defective Scaffolding Caster Injury?
- Who Can I Call About the Caster Recall?
Direct Scaffold Supply recalled about 23,000 five-inch casters sold on its Multi-Purpose Baker Style Scaffolding. Faulty spot welds can make the casters break or fail. Scaffolding on them can become unstable, which is a fall hazard.
The U.S. Consumer Product Safety Commission announced the open Fast Track recall on June 5, 2025. Owners should stop using the casters and contact the company for free replacements.
Only casters with certain model numbers and heat codes are included. The casters were sold from September 2022 through March 2025, and the firm has received two reports of them breaking or failing, including one injury.
Latest Caster Wheels Recall Updates
June 5, 2025: CPSC Announces Baker Scaffolding Caster Recall
CPSC and Direct Scaffold Supply announced recall 25-324 of about 23,000 five-inch casters sold with its Multi-Purpose Baker Style Scaffolding [1].
The notice describes a Fast Track recall with a replace remedy. The notice tells owners to stop using the casters and request free replacements. The firm named faulty spot welds as the problem.
Which Caster Wheels Are Affected?
The recall covers five-inch casters on Multi-Purpose Baker Style Scaffolding. The recalled casters include these items:
- Model numbers CAS5SS4P+BFL, CAS5SS4P+AHD, MPISUS+BFL, MPISUS and MPISUSD+BFL
- Model numbers MPISUST+BFL, MPISU+BFL, MPISU, MPISU+1, MPISUS+AHD and MPISU+AHD
- Heat codes E22WM483, C23WM320, E23WM320, K23WM320 and D22WM483
- Sold at DSS Branches, Lowe’s stores, Granite.com, Homedepot.com and Lowes.com from September 2022 through March 2025
- Priced from $280 to $1,600 with the scaffolding, or about $110 for a four-pack of casters
The heat code is stamped on the metal portion of the caster wheel. Only casters with a listed heat code need replacement.
Why Were Caster Wheels Recalled?
The casters were recalled because faulty spot welds in them can cause them to fail. The notice says a failing caster makes the scaffolding unstable. That poses a fall hazard.
The notice says the casters were manufactured in China. Direct Scaffold Supply LLC of Houston, Texas, imported them. The notice gives no further cause for the weld problem.
A recall is a safety action, and it does not decide who is responsible for any injury. It is separate from any claim a person may bring after being hurt.
Reported Incidents, Injuries, or Illnesses
The firm has received two reports of casters breaking or failing. One report involved an injury. In that case, a caster failure led to a fall and a bruising injury.
The firm received these reports, so they are not CPSC findings about what caused each event. Anyone hurt by a recalled caster can also report it at SaferProducts.gov [2].
What Should Consumers Do?
Follow these steps if you own Baker scaffolding casters:
- Stop using the recalled casters immediately.
- Check the model number on your purchase receipt or packaging.
- Match the heat code on the wheel to the recall list.
- Call Direct Scaffold Supply at 800-729-6118, 7:30 a.m. to 5 p.m. CT Monday through Friday. You can also email bakercasters@realtimeresults.net or visit www.recallrtr.com/bakercasters.
- Use the prepaid shipping label and packaging the firm sends to return the recalled casters.
- Wait for new replacement casters to arrive at your address once the old ones are returned.
- If the firm does not respond, file a recall complaint form with CPSC [3].
Legal Options
A person hurt when a caster failed on Baker scaffolding may ask a lawyer whether a product liability claim fits the facts. A recall does not automatically establish liability.
No lawsuit or MDL names these casters. Keep the receipt, the packaging, photos of the heat code, the failed caster and your medical records.
Frequently Asked Questions
Do You Get Reimbursed for Recalled Caster Wheels?
You get replacement, not reimbursement, for recalled caster wheels. The remedy is new casters at no cost, and no refund is offered. The firm mails the new casters after it receives the returned ones.
Is There a Caster Wheels Recall Lawsuit?
The caster wheels recall is the only formal action over these casters. Anyone who has trouble getting the replacement can use the CPSC recall complaint form for help with the remedy.
Can I Sue over a Defective Scaffolding Caster Injury?
Whether you can sue over a defective scaffolding caster injury depends on your facts. A recall alone does not prove a claim. An injury case needs evidence linking the failed caster to your harm.
Who Can I Call About the Caster Recall?
You can call the CPSC hotline at 800-638-2772 about the caster recall. Direct Scaffold Supply handles replacements at its own number. The hotline suits reports of trouble with the remedy or product-related injuries.