Table of contents
- Latest Greenworks Pressure Washer Recall Updates
- April 7, 2021: CPSC Announces Recall 21-105
- Which Greenworks Pressure Washers Are Affected?
- Why Were Greenworks Pressure Washers Recalled?
- Reported Incidents, Injuries, or Illnesses
- What Should Consumers Do?
- Legal Options
- Frequently Asked Questions
- How Do I Know If My Greenworks Pressure Washer Is Recalled?
- How Do I Get a Free Replacement Spray Gun Handle?
- What Should I Do If a Recalled Spray Gun Injured Me?
- What Is the Greenworks Customer Service Number for Recall Claims?
Greenworks and Powerworks pressure washers with a plastic spray gun connector were recalled because the connector can break. The hose or connector parts can come loose during use and hit the user.
CPSC announced recall 21-105 on April 7, 2021, and the recall has not been terminated. It covers about 1.06 million units sold from January 2017 through February 2021. The distributor received 15 reports of breakage and 13 reports of injuries.
Stop using the recalled spray gun and contact Hongkong Sun Rise Trading for a free replacement handle. As of October 2026, no lawsuit, class action or MDL names these spray guns.
Latest Greenworks Pressure Washer Recall Updates
April 7, 2021: CPSC Announces Recall 21-105
On April 7, 2021, CPSC announced recall 21-105 of about 1.06 million Greenworks and Powerworks pressure washer spray guns [1]. Consumer Reports and KIRO 7 also reported the recall [2, 3].
The remedy is a free replacement of the spray gun handle, and the Greenworks safety notice still lists the recall [4].
Which Greenworks Pressure Washers Are Affected?
The recall covers these Greenworks and Powerworks models with the listed date codes:
- GPW1500 Greenworks 1500 PSI Pressure Washer, date codes 1/1/17 – 10/31/19
- GPW1501 Greenworks 1500 PSI Pressure Washer, date codes 1/1/17 – 5/11/20
- GPW1600 Greenworks 1600 PSI Pressure Washer, date codes 1/1/17 – 10/31/19
- GPW1602 Greenworks 1600 PSI Pressure Washer, date codes 1/1/17 – 6/2/20
- GPW1702 Greenworks 1700 PSI Pressure Washer, date codes 1/1/17 – 10/31/19 (sold at Lowe’s) and 1/1/17 – 6/8/20 (sold elsewhere)
- GPW1704 Greenworks 1700 PSI Pressure Washer, date codes 1/1/17 – 10/31/19
- GPW1800 Greenworks 1800 PSI Pressure Washer, date codes 1/1/17 – 7/7/20
- GPW1803 Greenworks 1800 PSI Pressure Washer, date codes 1/1/17 – 12/17/19
- PWA101 Powerworks 1700 PSI Pressure Washer, date code 1/10/20
- PWA104 Powerworks 1800 PSI Pressure Washer, date code 1/11/20
- 5202002 Greenworks 2000 psi Plastic Gun Accessory kit, all units with that model number
The model number is printed on the back of the washer, near the top. Recalled units have a black plastic interior spray gun connector, not metal.
Why Were Greenworks Pressure Washers Recalled?
The recall was issued because the spray gun connector can break during use. When it breaks, the hose or parts of the connector can become dislodged. CPSC describes this as an impact injury hazard to the user.
Reported Incidents, Injuries, or Illnesses
Hongkong Sun Rise Trading received 15 reports of the spray gun connector breaking. It also received 13 reports of injuries. Seven of those required medical treatment.
CPSC reports that the injuries of the seven treated people included post-concussion, broken bones and injuries to the eyes and mouth.
Reports to a company are not proof that the spray gun caused every injury. Anyone hurt by a recalled spray gun can also report it to CPSC at SaferProducts.gov.
What Should Consumers Do?
Follow these steps if you own a Greenworks or Powerworks pressure washer:
- Stop using the recalled spray gun right away.
- Check your washer’s model number and date code against the list above.
- Call Hongkong Sun Rise Trading toll-free at 833-211-9185 for a free replacement handle. You can also visit www.greenworkstools.com under Important Safety Notices.
- Report a product problem or injury to the CPSC hotline at 800-638-2772 or at SaferProducts.gov.
- File a recall complaint with CPSC if the company does not respond to your remedy request.
Legal Options
A person injured by a recalled spray gun may have a product liability claim. A recall does not by itself establish liability.
Keep the spray gun, your medical records and your receipts. A lawyer can review whether your situation supports a claim.
Frequently Asked Questions
How Do I Know If My Greenworks Pressure Washer Is Recalled?
Your Greenworks pressure washer is recalled when its model number and date code match the CPSC list. The brand, Greenworks or Powerworks, appears on the side of the spray gun.
How Do I Get a Free Replacement Spray Gun Handle?
You get the free replacement spray gun handle by phone. The toll-free line is open Monday through Saturday, 8 a.m. to 8 p.m. ET, and Sunday, 10 a.m. to 6 p.m. ET. The replacement costs nothing.
What Should I Do If a Recalled Spray Gun Injured Me?
If a recalled spray gun injured you, get medical care first. Then keep the spray gun, report the injury to CPSC and keep your medical records and receipts for any later review.
What Is the Greenworks Customer Service Number for Recall Claims?
The Greenworks customer service number for recall claims is 1-888-909-6757, listed on the manufacturer’s recall page. Call customer service there to make a claim. The CPSC notice gives a separate toll-free line for the free replacement handle.