Giantex Steam Sauna Recall Lawsuit Investigation

Giantex and Costway portable steam saunas were recalled after reports that hot steam can contact a user’s body and cause burn injuries. The recall involves about 1,000 portable steam saunas sold online through Amazon and Walmart, with nine reported burn incidents, including one second-degree burn.
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C.L. Mike Schmidt Published by C.L. Mike Schmidt

Next Review: June 29, 2026

Key Facts

  • Giantex recalled about 1,000 Giantex and Costway portable steam saunas.
  • The CPSC recall was announced on May 28, 2026.
  • The recall involves 2-liter and 3-liter portable steam saunas.
  • The steam diffuser can be positioned too close to the user’s body.
  • Hot steam can contact the consumer and create a burn hazard.
  • Giantex received nine burn reports, including one second-degree burn.

Latest News & Updates

May 2026

The CPSC announced Giantex’s recall of Giantex and Costway 2-liter and 3-liter Portable Steam Saunas because the steam diffuser can be positioned too close to a consumer’s body, allowing hot steam to contact the user and create a burn hazard. Consumers were instructed to stop using the recalled saunas immediately and contact Giantex for a full refund [1].

What Is the Giantex Steam Sauna?

The recalled products are Giantex and Costway branded portable steam saunas. They were sold as sets that include a folding chair, foot roller, felt mat, remote control, steam unit, tubing, and a fabric enclosure with an opening for the user’s head.

The enclosures were sold in black, copper, beige, blue, green, and pink, with either “Giantex” or “Costway” printed on the front. Affected model numbers include BA7635US-BK, BA7635US-CF, BA7635US-GR, BA7635US-NY, BA7733US-BK, BA7733US-CF, BA7733US-GR, BA7733US-PI, BA7579US-BK, BA7579US-CF, and BA7579US-GR.

Reported Risks or Injuries

  • Steam burns to the legs, feet, arms, or other extremities
  • Second-degree burns
  • Pain, blistering, scarring, or skin discoloration
  • Emergency treatment, wound care, or infection risk in more serious cases

How Does the Problem Occur?

The burn hazard occurs when the sauna’s steam diffuser is positioned too close to the user’s body. Hot steam can then directly contact skin inside the enclosure, causing burns before the user can move away or shut off the product.

Because portable steam saunas surround the body while the head remains outside, users may not immediately see where the steam diffuser is positioned. This can make it harder to recognize the danger before a burn occurs.

Who May Be Affected?

  • Consumers who purchased recalled Giantex or Costway portable steam saunas
  • People burned while using the sauna at home
  • Users who suffered second-degree burns, scarring, or medical expenses

Who May Be Liable?

  • Giantex Inc., the distributor identified in the recall
  • Manufacturers or component suppliers, if supported by the facts
  • Online sellers or marketplaces, where legally applicable
  • Other parties involved in product design, warnings, testing, or instructions

Do I Qualify?

  • Did you purchase a Giantex or Costway portable steam sauna?
  • Is your model number or SKU included in the recall?
  • Did hot steam contact your skin during use?
  • Did you suffer burns, blistering, scarring, or medical expenses?
  • Do you still have the sauna, packaging, photos, Amazon or Walmart order records, or medical documentation?

Get a Free Case Review →

Event Year Type Status Notes
Giantex and Costway Portable Steam Sauna Recall 2026 CPSC Recall Refund About 1,000 units recalled after nine burn reports, including one second-degree burn

Potential Compensation

  • Emergency room bills and burn treatment
  • Follow-up medical care or wound treatment
  • Lost wages or missed work
  • Pain and suffering
  • Scarring, discoloration, or long-term skin injury damages

Results vary. Past outcomes do not guarantee future results.

  1. Consultation: A legal team reviews the recalled sauna, purchase details, and burn injury.
  2. Investigation: Photos, model numbers, receipts, online order records, and medical records are gathered.
  3. Filing: A claim may be filed if the facts support liability and damages.
  4. Discovery: The parties exchange evidence about product design, steam diffuser placement, warnings, and reported incidents.
  5. Resolution: The claim may resolve through settlement or further litigation.

Frequently Asked Questions

Q: What Giantex steam saunas were recalled?

A: The recall involves Giantex and Costway 2-liter and 3-liter portable steam saunas with specific model numbers and SKUs listed by the CPSC.

Q: Why were Giantex portable steam saunas recalled?

A: They were recalled because the steam diffuser can be positioned too close to the user’s body, allowing hot steam to contact the skin and cause burns.

Q: How many Giantex steam saunas were recalled?

A: About 1,000 units were recalled.

Q: Were injuries reported?

A: Yes. Giantex received nine reports involving burns to consumers’ extremities, including one second-degree burn.

Q: Where were the recalled steam saunas sold?

A: They were sold online at Amazon and Walmart from January 2023 through December 2025 for about $68 to $100.

Q: What should consumers do now?

A: Consumers should stop using the recalled sauna immediately and contact Giantex for a full refund.

Q: Can I file a lawsuit if I was burned?

A: You may have a claim if a recalled Giantex or Costway steam sauna caused a documented burn injury, medical expense, scarring, or other financial loss.

References

  • https://www.cpsc.gov/Recalls/2026/Giantex-Recalls-Giantex-and-Costway-Portable-Steam-Saunas-Due-to-Burn-Hazard
  • https://www.mayoclinic.org/first-aid/first-aid-burns/basics/art-20056649
  • https://www.saferproducts.gov/

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