Costway Steam Sauna Recall Lawsuit Investigation

Costway portable steam saunas were recalled after consumers reported burns from hot steam contacting their skin inside the enclosure. The recall affects 2-liter and 3-liter portable sauna sets sold online through Amazon and Walmart, with nine reported burn incidents, including one second-degree burn.
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C.L. Mike Schmidt Published by C.L. Mike Schmidt

Next Review: June 29, 2026

Key Facts

  • Giantex recalled about 1,000 Giantex and Costway portable steam saunas.
  • The recall was announced by the CPSC on May 28, 2026.
  • The affected products include 2-liter and 3-liter portable steam saunas.
  • The sauna’s steam diffuser can sit too close to the user’s body.
  • Direct contact with hot steam can cause burns.
  • Nine burn incidents were reported, including one second-degree burn.

Latest News & Updates

May 2026

The CPSC announced a recall of Giantex and Costway branded portable steam saunas because the steam diffuser can be positioned too close to a consumer’s body, allowing hot steam to contact the user and posing a burn hazard. Consumers were told to stop using the products immediately and contact Giantex for a full refund [1].

What Is the Costway Steam Sauna?

The recalled Costway steam sauna is a portable at-home steam enclosure. The set includes a fabric enclosure with a head opening, a steam unit, tubing, a folding chair, a foot roller, a felt mat, and a remote control.

The enclosures were sold in several colors, including black, copper, beige, blue, green, and pink. The front of the enclosure may show the “Costway” name, while the model number or SKU appears on the item packaging.

Affected model numbers include BA7635US-BK, BA7635US-CF, BA7635US-GR, BA7635US-NY, BA7733US-BK, BA7733US-CF, BA7733US-GR, BA7733US-PI, BA7579US-BK, BA7579US-CF, and BA7579US-GR.

Reported Risks or Injuries

  • Burns to legs, feet, arms, or other extremities
  • Second-degree burn injuries
  • Blistering, pain, scarring, or skin discoloration
  • Medical treatment, wound care, or infection risk after a steam burn

How Does the Problem Occur?

The burn risk comes from the location of the steam diffuser inside the portable sauna. If the diffuser is placed too close to the user, hot steam can strike the skin directly while the person is seated inside the enclosure.

This can be especially dangerous because the user’s body is enclosed during use, making it difficult to quickly see or avoid the source of the hot steam. A consumer may not realize the diffuser is too close until pain or injury has already occurred.

Who May Be Affected?

  • Consumers who purchased Costway portable steam saunas from Amazon or Walmart
  • People who suffered burns while sitting inside the steam enclosure
  • Users who needed medical care after a steam-related injury

Who May Be Liable?

  • Giantex Inc., the distributor identified in the CPSC recall
  • Manufacturers or suppliers involved in the steam unit, tubing, or enclosure design
  • Online retailers or marketplaces, where legally applicable
  • Other parties involved in instructions, warnings, testing, or product distribution

Do I Qualify?

  • Did you buy a Costway portable steam sauna?
  • Was it a 2-liter or 3-liter recalled model?
  • Did hot steam contact your skin while you were using it?
  • Did you suffer burns, blistering, scarring, or medical expenses?
  • Do you still have the sauna, packaging, model number, photos, order records, or medical documentation?

Get a Free Case Review →

Event Year Type Status Notes
Costway Portable Steam Sauna Recall 2026 CPSC Recall Refund About 1,000 Giantex and Costway units recalled due to burn hazard

Potential Compensation

  • Emergency room bills and follow-up care
  • Burn treatment, prescriptions, or wound care
  • Lost wages or missed work
  • Pain and suffering
  • Scarring, discoloration, or other long-term skin injury damages

Results vary. Past outcomes do not guarantee future results.

  1. Consultation: A legal team reviews the sauna model, purchase details, and burn injury.
  2. Investigation: Order records, model numbers, photos, product packaging, and medical records are gathered.
  3. Filing: A claim may be filed if evidence supports liability and damages.
  4. Discovery: The parties exchange evidence about diffuser placement, warnings, testing, and reported burn incidents.
  5. Resolution: The claim may resolve through settlement or further litigation.

Frequently Asked Questions

Q: What Costway steam saunas were recalled?

A: The recall includes Costway 2-liter and 3-liter portable steam saunas with specific model numbers and SKUs listed by the CPSC.

Q: Why were Costway portable steam saunas recalled?

A: They were recalled because the steam diffuser can be positioned too close to the user’s body, allowing hot steam to contact the skin.

Q: How many units were recalled?

A: About 1,000 Giantex and Costway portable steam saunas were recalled.

Q: Were injuries reported?

A: Yes. Giantex received nine reports of burn incidents involving consumers’ extremities, including one second-degree burn.

Q: Where were the recalled Costway saunas sold?

A: They were sold online at Amazon and Walmart from January 2023 through December 2025 for about $68 to $100.

Q: What should owners do?

A: Owners should stop using the recalled sauna, unplug it, cut the cord to the steam unit, and submit proof of destruction to Giantex for a refund.

Q: Can I file a lawsuit after a Costway steam sauna burn?

A: You may have a claim if the recalled sauna caused a documented burn injury, medical expense, scarring, or other financial loss.

References

  • https://www.cpsc.gov/Recalls/2026/Giantex-Recalls-Giantex-and-Costway-Portable-Steam-Saunas-Due-to-Burn-Hazard
  • https://www.mayoclinic.org/first-aid/first-aid-burns/basics/art-20056649
  • https://www.saferproducts.gov/

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