Joovy recalled about 9,200 Zoom 360 Ultralight Jogging Strollers sold in the United States. The front wheel bearing was found to fail or come loose. The Consumer Product Safety Commission announced the voluntary recall on October 7, 2021.
The recall covers strollers with SKU 8060, 8061, 8067 and 8069. These were made between March and October 2020. A failed or loose bearing can make the front wheel give way, creating a fall and injury hazard.
Joovy received 25 reports of front wheel problems, including 12 broken bearings and one fall with bruises. The recall remains open, with no later CPSC update found. Owners should stop use and contact Joovy for a free repair kit.
- Action type: Voluntary recall (repair remedy)
- Announcement and initiation dates: Announced October 7, 2021; no separate initiation date stated
- Company and responsible agency: Joovy Holding Co. and the U.S. Consumer Product Safety Commission
- Recall or campaign number: 22-701
- Affected models, lots, UPCs, serial numbers, or VINs: SKU 8060, SKU 8061, SKU 8067, SKU 8069; batch March 2020 to October 2020; label inside the leg
- Number of affected units: About 9,200 in the US; about 5 in Canada
- Sold at and sale period: Independent juvenile stores and online at Joovy.com, Amazon, Target; May-Dec. 2020; about $250
- Hazard: The stroller’s front wheel bearing can fail or detach, posing a fall and injury hazard
- Reported incidents, injuries, illnesses, and deaths: 25 reports of restricted wheel movement, 12 reports of bearing detachment, one fall with bruises; none in Canada
- Remedy: Free repair kit for the front wheel fork bearing; Joovy contacting known purchasers directly
Table Of Contents
Latest Joovy Strollers Recall Updates
October 7, 2021: Recall of Joovy Zoom 360 Strollers Announced
The Consumer Product Safety Commission announced a voluntary recall of about 9,200 Joovy Zoom 360 strollers [1]. It followed 25 reports of restricted wheel movement. In 12 of those, the bearing wore through and came off.
One of those reports also involved a fall that left the rider with bruises. Joovy is offering a free repair kit to replace the front wheel fork bearing.
Which Joovy Strollers Are Affected?
The recall covers these Zoom 360 Ultralight Jogging Stroller models, based on the SKU and batch number printed on the label inside the stroller leg:
- SKU 8060, in Blueberry, with a batch number between March 2020 (03-XX-20) and October 2020 (10-XX-20)
- SKU 8061, in Red, with a batch number between March 2020 (03-XX-20) and October 2020 (10-XX-20)
- SKU 8067, in Black, with a batch number between March 2020 (03-XX-20) and October 2020 (10-XX-20)
- SKU 8069, in Charcoal, with a batch number between March 2020 (03-XX-20) and October 2020 (10-XX-20)
“Joovy” is printed across the front of the stroller frame, and “Zoom Ultralight” appears on the parent organizer attachment underneath the stroller. Strollers outside this SKU and batch range are not part of the recall.
Why Were the Joovy Strollers Recalled?
Joovy recalled the Zoom 360 Ultralight strollers because the front wheel bearing can wear through its housing and come loose over time. This lets the front wheel fail while someone is pushing the stroller.
The defect affects only strollers from the recalled batch range, within the SKUs named in the notice, based on the label inside the stroller leg.
Joovy is giving out a free repair kit that replaces the front wheel fork bearing, instead of a refund or replacement.
The repair is provided at no cost to the owner. Joovy is also contacting known purchasers directly to arrange the free repair kit.
Reported Incidents, Injuries, or Illnesses
Twenty-five consumers reported restricted movement in the stroller’s front wheel directly to Joovy before the October 7, 2021 recall date, per the recall notice. In 12 of those reports, the wheel fork bearing wore through its housing and came off.
One of those incidents caused a fall. The user was left with bruises when the front wheel gave way underneath the stroller.
Health Canada also reported no incidents or injuries among the roughly 5 units sold in Canada, as of November 17, 2021 [2]. A single report of an incident does not prove that every stroller failed the same way.
What Should Consumers Do?
Consumers who own an affected Joovy Zoom 360 Ultralight Jogging Stroller should take the following steps:
- Stop using the stroller immediately, and do not let a child ride in it until it is repaired.
- Check the SKU and batch number on the label inside the stroller leg against the recalled range.
- Contact Joovy at 800-495-8718 (8 a.m. to 5:30 p.m. CT, Monday through Friday) or by email at zoom360@joovy.com for a free repair kit. You can also reach the agency’s Consumer Hotline at 800-638-2772.
- Watch Joovy’s installation video for the front fork bearing, posted on Joovy’s Vimeo channel.
- Resume normal use of the stroller only after the repair kit has been installed.
Other Recalls, Warnings, or International Actions
Health Canada posted a matching recall for the same Zoom 360 Ultralight strollers on November 24, 2021. About 5 units were sold in Canada, with no incidents reported there.
Health Canada also recalled the Joovy Tricycoo Tricycle-Stroller on February 27, 2026. A cord on the storage bag could pose a strangulation hazard. The action covered 109 units sold in Canada, with no matching US recall found [3].
In 2013, the agency recalled about 1,500 Joovy Zoom car-seat stroller adapters. The clips attaching them could loosen and pose a fall hazard [4].
Legal Options
No lawsuit, class action, MDL or settlement has been reported for any Joovy stroller.
A recall does not automatically establish liability. It does not by itself make a reader eligible for compensation. The one reported fall injury may still be worth a call to a lawyer.
Readers with a wider product claim beyond this specific recall can also read general product liability information from Schmidt & Clark.
Frequently Asked Questions
How Many Joovy Strollers Were Recalled?
About 9,200 Joovy Zoom 360 Ultralight strollers were recalled in the United States. Health Canada’s parallel action covered a further 5 units, sold online in Canada from May 2020 to January 2021.
What Caused the Joovy Stroller Recall?
A worn front wheel bearing that could separate caused the Joovy stroller recall. Wheel and swivel failures are one hazard category named in the federal stroller safety standard, 16 CFR Part 1227.
What Models Were Included in the Joovy Tricycoo Recall?
The Joovy Tricycoo Tricycle-Stroller recall, announced by Health Canada, covered models 1100/1106/1109. Consumers with an affected model should contact EI Brand Management Inc. for a free repair kit.
What Other Hazards Did the Joovy Tricycoo Recall Cover?
The Joovy Tricycoo recall covered other hazards too: Health Canada’s notice named possible shearing and pinching points on the product, in addition to the storage-bag cord’s strangulation risk that prompted the action.
What Happened in the Earlier Joovy Car-Seat Adapter Recall?
The earlier Joovy car-seat adapter recall, described above, was announced on December 30, 2013 and carries CPSC recall number 14-072. The agency received 9 incident reports of the clips loosening, with no injuries reported.
Where Is Joovy Based?
The CPSC recall notice lists Joovy as based in Dallas, Texas. That is where the company that made and sold the recalled strollers operates, separate from the CPSC office that oversees recalls nationwide.
References
- https://www.cpsc.gov/Recalls/2022/Joovy-Recalls-Zoom-360-Ultralight-Jogging-Strollers-Due-to-Fall-Hazard-Recall-Alert
- https://recalls-rappels.canada.ca/en/alert-recall/zoom-360-ultralight-jogging-strollers-recalled-due-fall-hazard
- https://recalls-rappels.canada.ca/en/alert-recall/joovy-tricycoo-tricycle-stroller-recalled-due-strangulation-and-entrapment-hazards
- https://www.cpsc.gov/Recalls/2014/Joovy-Recalls-Zoom-Car-Seat-Stroller-Adapter