Jool Baby recalled about 63,100 Nova Baby Infant Swings, sold under the Jool Nova Baby Swing name. The voluntary recall began March 7, 2024. It covers swings model JBP-NOVA-GRY made between June 2022 and September 2023.
The swing can recline more than 10 degrees when used for sleep. That breaks a federal infant-sleep safety law. A steep incline raises the risk that a baby could suffocate.
Parents should stop using the swing for sleep right away. They should check the manufacture date on the seat’s sewn-in label. Jool Baby is offering a free repair kit. The recall remains open, with no closure announced.
- Action type: Voluntary recall
- Announcement and initiation dates: Announced March 7, 2024 (no separate initiation date given)
- Company and responsible agency: Jool Baby (Jool Products LLC) and the CPSC
- Recall or campaign number: 24-145
- Affected models, lots, UPCs, serial numbers, or VINs: Model JBP-NOVA-GRY, manufactured June 2022-September 2023; date code on the sewn-in label, back of the seat
- Number of affected units: About 63,100 (U.S. only; the notice gives no other-country figure)
- Sold at and sale period: Walmart and online (JoolBaby.com, Amazon, Babylist, Target, Walmart.com), November 2022-November 2023, about $150
- Hazard: Incline angle over 10 degrees when marketed/used for infant sleep – a suffocation risk; violates CPSC’s Infant Sleep Products Regulation and the Safe Sleep for Babies Act
- Reported incidents, injuries, illnesses, and deaths: None reported
- Remedy: Free repair kit (new seat, warnings, plush toys, remote control); register at JoolBaby.com/recall, ships in about 2-4 weeks
Table Of Contents
- Latest Jool Nova Baby Swing Recall Updates
- Which Jool Nova Baby Swing Units Are Affected?
- Why Was the Jool Nova Baby Swing Recalled?
- Reported Incidents, Injuries, or Illnesses
- What Should Consumers Do?
- Frequently Asked Questions
- What Toys Came with the Original Jool Nova Baby Swing?
- Do I Need to Return a Jool Nova Baby Swing Bought After January 2024?
- Has the Jool Nova Baby Swing Been Recalled Outside the United States?
- Can I Hold Jool Baby Accountable for My Child’s Injuries?
- What Are Jool Baby’s Customer Service Hours for the Recall?
- Does the Recall Include a Refund?
- References
Latest Jool Nova Baby Swing Recall Updates
March 7, 2024: CPSC and Jool Baby Announce Recall
The CPSC and Jool Baby issued a CPSC recall notice on March 7, 2024 [1]. The notice covered roughly 63,100 Nova Baby Infant Swings whose incline can tilt past 10 degrees, breaking a federal infant-sleep rule.
Jool Baby began offering a free repair kit with a new seat, updated warnings, and a new remote control. The recall remains open.
Which Jool Nova Baby Swing Units Are Affected?
About 63,100 Jool Nova Baby Swings are part of this recall. Look for these features on your unit:
- Model JBP-NOVA-GRY, produced from June 2022 through September 2023 at the Chinese factory
- A gray swing frame measuring about 28 inches long, 19 inches wide, and 24 inches high
- A round aluminum base with built-in music buttons and a metal seat frame underneath
- A cloth seat with safety restraints, a padded headrest, and a canopy holding hanging toys
- An electronic remote control that runs on AAA batteries or a plug-in AC adapter
Check the sewn-in tag on the seat back for the exact manufacture date. Jool Baby sold these swings at Walmart stores and online retailers from November 2022 to November 2023, for about $150.
Why Was the Jool Nova Baby Swing Recalled?
Jool Baby recalled the swing because its incline angle exceeds 10 degrees. That angle breaks the Infant Sleep Products Regulation and violates the Safe Sleep for Babies Act, both of which limit how steep an infant sleep product can tilt.
A baby who falls asleep at that angle faces a higher suffocation risk. The swing also lacked the mandatory sleep-warning label the rule requires.
Jool Products LLC, doing business as Jool Baby, imported the swings from a factory in China. The company is based in Lakewood, New Jersey. The Consumer Product Safety Commission found manufactured units did not meet these federal standards.
Reported Incidents, Injuries, or Illnesses
Neither CPSC nor Jool Baby has received a report of an injury or death linked to the swing, and Jool Baby’s own recall page confirms that no incidents have occurred [2].
The recall does not remove the swing from the market or offer a refund. Jool Baby instead ships registered owners a free update kit with a redesigned seat and new, non-sleep-themed toys, Consumer Reports reported [3].
The company said it redesigned these features together with CPSC staff so the swing is no longer marketed or used for sleep. Parents who notice any incident involving the swing should report it right away.
What Should Consumers Do?
Parents and caregivers who own a Jool Nova Baby Swing should take these steps:
- Stop using the swing for your baby’s sleep right away, even for naps.
- Check the model number JBP-NOVA-GRY and the manufacture date on the label sewn inside the seat.
- Register online at JoolBaby.com/recall to request a free repair kit for your swing.
- Call Jool Baby at 888-788-5665 or email recall@JoolBaby.com if you need help registering.
- Keep using the swing for play, but always move a sleeping baby to a flat, firm crib or bassinet.
- Report any incident or injury involving the swing to CPSC through SaferProducts.gov or its online Recall Complaint Form.
Frequently Asked Questions
What Toys Came with the Original Jool Nova Baby Swing?
The original Jool Nova Baby Swing shipped with three hanging toys: a yellow moon, a blue cloud, and a pink star, according to the CPSC recall notice’s product description. The free repair kit replaces these with non-sleep-themed toys as part of the redesign.
Do I Need to Return a Jool Nova Baby Swing Bought After January 2024?
No, a Jool Nova Baby Swing bought after January 8, 2024 already includes updated, non-sleep-themed toys and meets current safety standards. Those units are not part of this recall, so no return or repair kit is needed.
Has the Jool Nova Baby Swing Been Recalled Outside the United States?
No, this recall covers only Jool Nova Baby Swings sold in the United States. No related recall or class action for this swing has been reported outside the U.S., including by Health Canada.
Can I Hold Jool Baby Accountable for My Child’s Injuries?
You may be able to hold the company accountable for your child’s injuries, but only an individual legal review can answer that. The recall notice does not address liability, and a recall alone does not decide legal responsibility. Whether a claim exists depends on the specific facts a lawyer reviews.
What Are Jool Baby’s Customer Service Hours for the Recall?
Jool Baby’s recall customer service line is open 10 a.m. to 4 p.m. Eastern time Monday through Thursday, and 10 a.m. to 1 p.m. Friday. You can also email recall@JoolBaby.com anytime.
Does the Recall Include a Refund?
No, as of September 26, 2026, the date this page was last checked, the recall still does not include a refund. Jool Baby told Consumer Reports its swings are safe when used as intended and that there was no reason to take them off the market.
References
- https://web.archive.org/web/20240307165202/https://www.cpsc.gov/Recalls/2024/Jool-Baby-Recalls-Nova-Baby-Infant-Swings-Due-to-Suffocation-Hazard-Violation-of-the-Federal-Safety-Regulations
- https://joolbaby.com/pages/recall
- https://www.consumerreports.org/babies-kids/baby-product-recalls/jool-baby-nova-swing-recalled-for-violating-safe-sleep-rule-a8810716433/