Published by If an affected Highlife Collection spa jet was involved in a hair entanglement incident, submersion event, or injury, you may qualify for a free legal review.
A case review can help assess potential compensation for medical expenses and other documented losses tied to the incident.
Table Of Contents
- What’s the Problem?
- Latest Updates
- What Products Are Included
- Hazard Details
- Incidents and Injuries
- Where and When the Spas and Parts Were Sold
- What Owners Should Do Now
- Consumer Contact and Remedy Process
- Do You Qualify for a Highlife Spa Recall Lawsuit?
- Legal Theories and Liability Considerations
- Statute of Limitations
- Why Acting Promptly Matters
- References
What’s the Problem?
The recalled hydromassage rotary jets can create a suction force that allows the user’s hair to become entangled. Hair entanglement can pull the user’s head underwater, creating entanglement and drowning hazards.
This hazard involves a moving jet component and can occur during normal spa use. The risk remains until the recalled jet function is turned off and the replacement inserts are installed.
Latest Updates
- February 12, 2026 – The CPSC announced Recall No. 26-268 for Hydromassage Rotary Jet (6 fin) components in Highlife Collection spas due to entanglement and drowning hazards, with about 32,900 units affected in the United States and a repair remedy offered. [1]
What Products Are Included
This recall involves Hydromassage rotary jets (6 fin) installed in Highlife Collection spas and also sold as replacement parts. The affected jets are found in model year 2023, 2024, and 2025 Highlife Collection spas.
The Highlife Collection includes eight models: Grandee, Envoy, Vanguard, Aria, Prodigy, Sovereign, Jetsetter, and Jetsetter LX. Only the hydromassage rotary jet (6 fin) components described in the recall are the subject of this action.
Hazard Details
The hazard described is hair entanglement caused by suction force at the jet. A hair entanglement event can progress to submersion, which raises drowning risk.
Even when an event does not result in injury, a submersion incident can still require emergency response or medical evaluation. The recall is intended to reduce the risk by disabling the recalled jets and installing replacement jet inserts.
Incidents and Injuries
The firm reported one event in which a consumer’s hair was entangled in the jets. No injuries were reported.
The absence of reported injuries does not eliminate risk for households that continue to operate affected jets. The recall remedy focuses on preventing recurrence by changing how the jet functions and replacing inserts.
Where and When the Spas and Parts Were Sold
The recalled spas and replacement parts were sold through independent pool and spa dealers nationwide. Sales occurred from October 2022 through September 2025.
The listed price range was between $16,000 and $24,000 for spas and between $18 and $35 for replacement parts. If you purchased within this timeframe, verifying your spa’s serial number is central to determining whether the recalled jets are present.
What Owners Should Do Now
Owners should immediately stop using the recalled jets. The remedy is a repair, and the company provides instructions and a video that demonstrates how to turn the recalled jets off and how to install free replacement jet inserts.
The recall process requires the spa serial number located on the front of the spa to determine whether the recalled parts are present. Consumers are directed to use the firm’s recall pathway to confirm whether their spa contains the recalled jets and to obtain the free replacement inserts.
Consumer Contact and Remedy Process
The recall lists Watkins Wellness toll-free at 888-450-5748, Monday through Friday, 8 a.m. to 5 p.m. ET. The recall also lists email contact at jetrecall@watkinsmfg.com.
The repair is provided without charge and is intended to reduce hair entanglement and submersion risk. Owners should follow the provided instructions precisely and confirm that the recalled jets are turned off as demonstrated.
Do You Qualify for a Highlife Spa Recall Lawsuit?
You may want a legal review if an affected jet caused hair entanglement, submersion, panic response, or a medical emergency. Claims are typically stronger when supported by documentation showing the specific spa model year, the presence of recalled jets, and a clear incident timeline.
Evidence to Preserve
- Photos of the spa, including the serial number location on the front of the spa.
- Purchase records or dealer paperwork showing the model, purchase date, and pricing.
- Photos of the jet area and any parts involved before repair or replacement.
- Medical records and bills if medical evaluation or treatment occurred.
- Written notes describing the event, including date, time, who was present, and what occurred.
Potential Damages
Potential damages may include emergency care costs, follow-up medical visits, and related out-of-pocket expenses. Depending on the facts, damages may also include lost income and compensation for pain, fear, and ongoing effects.
Legal Theories and Liability Considerations
Cases involving entanglement and submersion hazards may be evaluated under product liability concepts focused on hazard design, warnings, and foreseeable use conditions. Liability analysis can involve how the jet design performs during normal operation and whether safety information was adequate.
Because this recall involves a repair remedy, documentation of the product condition before and after the remedy can matter. Preserving your records can help clarify whether the recalled configuration was present at the time of an incident.
Statute of Limitations
Time limits vary by state and are often tied to the date of injury or discovery. If an incident occurred, preserving documentation promptly can help protect your options.
Why Acting Promptly Matters
Hair entanglement and submersion events can be time-sensitive emergencies with lasting effects. Early documentation can reduce disputes about which components were installed and whether the recalled jets were operating at the time.
References
- https://www.cpsc.gov/Recalls/2026/Watkins-Manufacturing-Recalls-Hydromassage-Rotary-Jets-in-Highlife-Collection-Spas-Due-to-Entanglement-and-Drowning-Hazards