Apollo Phantom Lawsuit Update: Injuries, Recall Status, and Legal Options

Apollo recalled about 3,900 Phantom electric scooters because a stem bolt can loosen or break, allowing the front suspension and wheel assembly to separate from the scooter. The defect creates a serious fall and injury hazard and resulted in seven reported bolt failures and three reported rider injuries.

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Table of contents
  1. Latest Apollo Phantom Recall Developments
  2. November 2026
  3. August 2023
  4. What Is the Apollo Phantom Recall?
  5. Why Were Apollo Phantom Scooters Recalled?
  6. What Is Wrong With the Apollo Phantom Stem Bolt?
  7. How Can the Front Wheel Assembly Separate?
  8. How Many Apollo Phantom Scooters Were Recalled?
  9. How Many Incidents and Injuries Were Reported?
  10. Which Apollo Phantom Models Are Affected?
  11. How Can I Tell if My Apollo Phantom Is Affected?
  12. Where Were the Recalled Apollo Phantom Scooters Sold?
  13. What Is the Apollo Phantom Recall Remedy?
  14. Can I Keep Riding My Apollo Phantom Before Repair?
  15. What Maintenance Does Apollo Recommend After Repair?
  16. Are Apollo Phantom V1 and V2 Still in Production?
  17. Is the Phantom 2.0 Part of the 2023 Recall?
  18. Has Apollo Had Other Electric Scooter Recalls?
  19. What Injuries Can an Electric Scooter Stem Failure Cause?
  20. Who May Be Affected by the Apollo Phantom Recall?
  21. Who May Be Liable for an Apollo Phantom Injury?
  22. Do I Qualify for an Apollo Phantom Claim?
  23. Legal Process for an Apollo Phantom Claim
  24. Compensation in an Apollo Phantom Injury Case
  25. Important Apollo Phantom Recall Developments
  26. Frequently Asked Questions
  27. What is the Apollo Phantom Lawsuit?
  28. Why were Apollo Phantom scooters recalled?
  29. How many Apollo Phantom scooters were recalled?
  30. How many injuries were reported?
  31. Which Apollo Phantom models are affected?
  32. What should owners do with a recalled Apollo Phantom?
  33. Is the Apollo Phantom 2.0 recalled?
  34. Can I file an Apollo Phantom Lawsuit?
  35. Do I Have an Apollo Phantom Lawsuit?
  36. References

CPSC announced the recall on August 31, 2023 and instructed consumers to immediately stop using affected Phantom V1, V2, and 60V scooters until the original bolt is replaced. The recall remains publicly documented, and Apollo continues to provide replacement and maintenance guidance. Riders who still own an affected Phantom should verify the bolt and serial information before riding and preserve the scooter, failed components, photographs, repair records, and medical documentation if a crash or injury occurred.

Quick Facts

  • Apollo recalled about 3,900 Phantom electric scooters in the United States on August 31, 2023.
  • The recall covers Apollo Phantom V1, V2, and 60V electric scooter models.
  • A loose or broken stem bolt can allow the front suspension and wheel assembly to separate, creating fall and injury hazards.
  • Apollo reported seven bolt failures and three injuries involving bruising, cuts, and abrasions.

Latest Apollo Phantom Recall Developments

November 2026

November 2, 2026 – A current review of CPSC recall materials and Apollo’s recall and support pages shows that the 2023 Apollo Phantom bolt recall remains publicly documented. Apollo continues to instruct affected owners with the recalled A2-70 stainless steel bolt not to ride until the bolt is replaced with the stronger Grade 12.9 steel bolt. [1]

Apollo’s current support materials identify the Phantom V1, V2, V3, V4, and V4X as discontinued legacy models and distinguish them from the later Phantom 2.0 redesign. The cited CPSC and Apollo materials document the recall, repair instructions, and product status but do not themselves describe a coordinated Apollo Phantom litigation proceeding or settlement. [2]

August 2023

August 31, 2023 – CPSC announced the recall of approximately 3,900 Apollo Phantom electric scooters after reports that the stem bolt could loosen or break, causing the front suspension and wheel assembly to separate from the scooter. The recall covered Phantom V1, V2, and 60V models and instructed consumers to stop riding until the affected bolt was replaced. [3]

What Is the Apollo Phantom Recall?

The recall involves certain Apollo Phantom V1, V2, and 60V electric scooters sold in the United States from June 2021 through May 2023. These scooters use a stem bolt to connect the steering stem to the front suspension and wheel assembly, and failure of that connection can cause a sudden loss of steering control.

Why Were Apollo Phantom Scooters Recalled?

Apollo Phantom scooters were recalled because the stem bolt can loosen or break during use. If the connection fails, the front suspension and wheel assembly can separate from the scooter, potentially causing the rider to lose control and fall without meaningful warning.

What Is Wrong With the Apollo Phantom Stem Bolt?

Apollo states that affected scooters used an A2-70 stainless steel bolt in the stem assembly. The company says that bolt can loosen over time and break, and the recall remedy replaces it with a stronger Grade 12.9 steel bolt used in later Phantom configurations. [1]

How Can the Front Wheel Assembly Separate?

The stem bolt helps secure the scooter’s steering stem to the front suspension and wheel assembly. If that bolt backs out, loosens excessively, or fractures, the connection can become unstable or fail, potentially leaving the rider without reliable steering or front-end control.

How Many Apollo Phantom Scooters Were Recalled?

CPSC reported that approximately 3,900 Apollo Phantom electric scooters were included in the August 2023 recall. The recall applies to Phantom V1, V2, and 60V models equipped with the affected bolt configuration.

How Many Incidents and Injuries Were Reported?

Apollo received seven reports of the stem bolt breaking and causing the stem to detach or loosen. Three riders reported injuries involving bruising, cuts, and abrasions, while CPSC’s recall notice did not report a death associated with the recalled Phantom scooters. [3]

Which Apollo Phantom Models Are Affected?

The recall covers the Apollo Phantom V1, Phantom V2, and Phantom 60V electric scooters. CPSC states that “Apollo” is printed on the scooter stem, while “Apollo Phantom” appears on the rear left side of the deck grip tape and on the underside of the scooter with the model year.

How Can I Tell if My Apollo Phantom Is Affected?

Apollo instructs owners to check the product label on the bottom of the scooter and review the serial-number date code. The company states that affected scooters have a date code preceding 2208, and owners should also determine whether the scooter still has the recalled A2-70 stainless steel bolt rather than the Grade 12.9 replacement. [1]

Where Were the Recalled Apollo Phantom Scooters Sold?

The scooters were sold online through Apolloscooters.com, Fluidfreeride.com, Justride.com, Adventuresportsusa.com, and Allelectricmotion.com from June 2021 through May 2023. CPSC states that the scooters cost approximately $2,000 to $2,500, were manufactured in China, and were imported by Apollo Imports Inc. of Newark, Delaware. [3]

What Is the Apollo Phantom Recall Remedy?

CPSC instructed consumers to immediately stop using recalled Apollo Phantom scooters and contact Apollo for a free replacement stem bolt. Apollo provides instructions for installing the stronger Grade 12.9 bolt and offers service assistance for owners who do not want to perform the repair themselves.

Can I Keep Riding My Apollo Phantom Before Repair?

No. Apollo specifically tells affected owners not to ride a Phantom equipped with the recalled A2-70 bolt until the replacement bolt has been installed, because a scooter may appear to operate normally even when the stem connection is at risk of loosening or failure.

What Maintenance Does Apollo Recommend After Repair?

Apollo recommends checking and tightening the replacement Grade 12.9 stem bolt every 500 kilometers and specifies a tightening torque of approximately 40 to 50 Nm using a torque wrench. Its current maintenance guidance also emphasizes periodic inspection of bolts, wheels, suspension components, and other fasteners. [4]

Are Apollo Phantom V1 and V2 Still in Production?

No. Apollo’s current support materials list the Phantom V1, V2, V3, V4, and V4X as discontinued legacy models and state that they were discontinued on March 13, 2024. The company separately identifies the Phantom 2.0 as a later redesigned product rather than the same legacy scooter. [2]

Is the Phantom 2.0 Part of the 2023 Recall?

The 2023 CPSC recall identifies Phantom V1, V2, and 60V scooters sold from June 2021 through May 2023 and does not list the later Phantom 2.0. Apollo describes the Phantom 2.0 as a redesigned scooter introduced after the recalled legacy Phantom versions. [5]

Has Apollo Had Other Electric Scooter Recalls?

Yes. In July 2025, Apollo separately recalled certain model year 2024 Apollo City electric scooters because the stem weld could crack and cause the stem to break. CPSC reported 10 cracking incidents, four riders coming off their scooters, and one abrasion injury, but that recall involved a different model and defect from the Phantom stem-bolt problem. [6]

What Injuries Can an Electric Scooter Stem Failure Cause?

A sudden stem, suspension, or front-wheel failure can throw a rider forward or sideways without warning, particularly when the scooter is moving at speed. Potential injuries can include cuts, abrasions, bruising, fractures, shoulder or wrist injuries, facial trauma, dental injuries, and head injuries depending on the crash circumstances.

Who May Be Affected by the Apollo Phantom Recall?

Owners and riders of recalled Phantom V1, V2, and 60V scooters may be affected, particularly if the scooter has not received the replacement Grade 12.9 stem bolt. A rider who experienced sudden steering failure, front-end separation, a crash, or a fall should preserve the scooter, bolt, photographs, purchase records, repair history, protective equipment, and medical records.

Who May Be Liable for an Apollo Phantom Injury?

Potential liability depends on the circumstances of an individual incident and applicable law. A manufacturer, importer, distributor, retailer, repair provider, or another party could potentially be evaluated under legal theories involving defective design, defective component selection, manufacturing defect, failure to warn, negligence, or breach of warranty.

A product recall does not automatically establish liability or prove that a particular scooter caused a rider’s injuries. Any claim would require an individualized review of the scooter, alleged failure, circumstances of the crash, medical evidence, damages, and applicable law.

Do I Qualify for an Apollo Phantom Claim?

  • Did you own or ride a recalled Apollo Phantom V1, V2, or 60V electric scooter?
  • Did the stem bolt loosen or break, or did the suspension and front-wheel assembly separate or become unstable?
  • Did you suffer a fall, crash, cuts, abrasions, fractures, head trauma, or another documented injury?
  • Can you preserve the scooter, bolt, photographs, purchase records, repair records, or medical documentation?

Answering yes to one or more questions does not automatically establish a lawsuit. An attorney can evaluate the specific scooter, bolt configuration, failure mechanism, injury, causation, damages, repair history, and applicable filing deadlines.

  1. Free case review. An attorney reviews the recalled scooter, incident, injuries, and available documentation.
  2. Investigation. Evidence may include the scooter, failed bolt, photographs, service records, purchase records, medical records, witness statements, and recall documentation.
  3. Filing. If the evidence and applicable law support a claim, a lawsuit may be filed against one or more potentially responsible parties.
  4. Discovery/negotiation. The parties may exchange evidence, obtain testimony, retain engineering or medical experts, and discuss possible settlement.
  5. Resolution. A case may conclude through settlement, dismissal, court ruling, or trial depending on the facts.

Compensation in an Apollo Phantom Injury Case

Potential damages may include emergency medical expenses, hospitalization, surgery, rehabilitation, future medical care, lost income, property damage, pain and suffering, and other losses recoverable under applicable law.

Compensation amounts vary by case. Past results do not guarantee future outcomes.

Important Apollo Phantom Recall Developments

Event Month/Year Type Status Source Notes
Current Recall Review November 2026 Status Review Recall Still Published [1] Replacement instructions remain active
Legacy Phantom Discontinued March 2024 Product Status Discontinued [2] V1 through V4X discontinued
Phantom Recall August 2023 Product Recall Announced [3] About 3,900 scooters

Frequently Asked Questions

What is the Apollo Phantom Lawsuit?

The Apollo Phantom Lawsuit topic concerns potential injury claims involving Phantom V1, V2, and 60V electric scooters included in the August 2023 recall. Whether an individual lawsuit can be filed depends on product identification, the alleged bolt failure, injury, causation, damages, and applicable law.

Why were Apollo Phantom scooters recalled?

The scooters were recalled because the stem bolt can loosen or break and allow the front suspension and wheel assembly to separate. That failure can cause a rider to suddenly lose steering control and fall.

How many Apollo Phantom scooters were recalled?

CPSC reports that approximately 3,900 scooters were included in the August 2023 recall. They were sold from June 2021 through May 2023 for approximately $2,000 to $2,500.

How many injuries were reported?

Apollo received seven reports of bolts breaking and stems detaching or loosening. Three riders reported injuries involving bruising, cuts, and abrasions.

Which Apollo Phantom models are affected?

The recall covers Apollo Phantom V1, V2, and 60V models. Owners should review the product label, serial-number date code, and installed stem bolt to determine whether their scooter is affected.

What should owners do with a recalled Apollo Phantom?

Owners should immediately stop riding affected scooters and obtain the free Grade 12.9 replacement stem bolt. Apollo provides installation instructions and service assistance for owners who do not want to perform the repair themselves.

Is the Apollo Phantom 2.0 recalled?

The cited 2023 CPSC recall does not identify the later Phantom 2.0 as an affected model. Apollo describes the Phantom 2.0 as a redesigned scooter introduced after the recalled legacy Phantom versions.

Can I file an Apollo Phantom Lawsuit?

A rider who suffered a documented injury after a recalled Phantom’s stem bolt loosened, broke, or allowed the front assembly to separate may warrant individualized legal review. Whether an Apollo Phantom Lawsuit can be filed depends on product identification, failure evidence, injury, causation, damages, and applicable law.

Do I Have an Apollo Phantom Lawsuit?

If you suffered a serious injury after the stem, suspension, or front-wheel assembly failed on a recalled Apollo Phantom electric scooter, you may have legal options. Contact Schmidt & Clark for a free case review.

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References

[1] https://apolloscooters.co/pages/apollo-phantom-2021-2022-bolt-recall

[2] https://support.apolloscooters.co/en-US/legacy-and-discontinued-apollo-models-and-spare-parts-1985760

[3] https://www.cpsc.gov/Recalls/2023/Apollo-Recalls-Phantom-Electric-Scooters-Due-to-Fall-and-Injury-Hazards

[4] https://support.apolloscooters.co/en-US/legacy-apollo-phantom-%28v1-to-v4x%29-maintenance-guide-1985735

[5] https://apolloscooters.co/blogs/news/how-to-identify-different-apollo-scooter-models-a-comprehensive-guide

[6] https://www.cpsc.gov/Recalls/2025/Apollo-Recalls-Electric-Scooters-Due-to-Fall-and-Injury-Hazards