A Florida woman who allegedly suffered baldness, dryness, thinning and an itchy scalp after using WEN Cleansing Conditioner has filed a lawsuit against the product’s manufacturer.
What’s the Problem?
May 2, 2016 – According to the lawsuit, Plaintiff Waverly Robinson of Davie, Florida, purchased WEN Cleansing Conditioner for more than $100 from QVC. Shortly after beginning treatment with the product, she began to notice balding, dryness, thinning, and an itchy dry scalp. Robinson claims that had she known that WEN Cleansing Conditioner would cause her hair to thin and fall out, she would not have purchased it and wouldn’t have paid the price that she did.
“The products are the cause of widespread hair loss suffered by the Plaintiff,” the lawsuit states. “Simply put, no reasonable consumer would purchase a hair product, like the ones at issue, if they knew at the time of purchase that it would cause their hair to fall out.”
Robinson’s claims are similar to hundreds of other plaintiffs in an ongoing class action lawsuit filed against WEN by Chaz Dean which alleges that its cleansing conditioner can cause baldness and rashes. However, Robinson’s complaint is different from the class action in that it also names QVC — the infomercial channel that sells WEN products — as a defendant. The lawsuit accuses QVC of not disclosing the adverse effects of WEN.