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Verizon Hotspot Lawsuit: Get the Right Lawyer

Verizon Wireless is recalling Ellipsis Jetpack mobile hotspots after the company received at least 15 reports of devices overheating, including 6 reports of fire damage to bedding or flooring and 2 reports of minor burn injuries.
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Collen Clark Published by Collen Clark
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If you or a loved one was injured, you should contact our law firm immediately. You may be entitled to compensation by filing a Verizon Hotspot Lawsuit and we can help. Please click the button below for a Free Confidential Case Evaluation or call us toll-free 24 hrs/day by dialing (866) 588-0600.

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What’s the Problem?

This recall affects about 2.5 million Ellipsis Jetpack mobile hotspots imported by Franklin Wireless Corp., according to the U.S. Consumer Products Safety Commission (CPSC) [1].

“The lithium-ion battery in the hotspots can overheat, posing fire and burn hazards,” CPSC said.

The word “Verizon” is printed below the digital display window on the front of the recalled hotspots. The charger provided with the recalled Jetpacks has a sticker on the wire that states: Compatible: FWC MHS900L, Model: FWCR900TVL, DC151030.

The recalled hotspots were sold online and at Verizon stores nationwide from April 2017 through March 2021 for between $50 to $150.

If you purchased a hotspot that is affected by this recall, you should contact Verizon for information about how to obtain a free replacement hotspot.

This recall began on April 8, 2021.

How to Improve Your Hotspot Reception

Verizon hotspots receive their internet signal from cell towers, causing your cell reception to have a major effect on your hotspot speeds. For a good connection, you should have a 5G LTE or 4G LTE signal, indicated by a 5G or 4G label next to the signal meter on your smartphone. Use the signal bars on your phone to determine your level of reception, and try to keep it at 3 bars or more.

Follow these simple tips to improve your Verizon hotspot reception:

  • Keep your hotspot elevated – An elevated hotspot has a better line-of-sight to the tower providing the internet signal. If you live in a 2-story house, you should place the hotspot on the upper level and close to a window, if possible.
  • Keep your hotspot out and uncovered – Don’t keep your Verizon hotspot in a bag or your pocket while using it. Put it right on the table where you’re working, and don’t cover it up with anything. You want as few obstructions as possible between your hotspot and the cell tower.
  • If you have two bars or less, relocate to an area with better reception – 2 bars of cell reception is where you start to notice a significant dip in mobile internet performance.

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Have you or a loved one been unreasonably injured by a dangerous or defective consumer product?

Do I Have a Verizon Hotspot Lawsuit?

The Products Liability Litigation Group at Schmidt & Clark, LLP law firm is an experienced team of trial lawyers that focus on the representation of plaintiffs in Verizon Hotspot Lawsuits. We are handling individual litigation nationwide and currently accepting new personal injury and property damage cases in all 50 states.

If you or a loved one was injured by a recalled Verizon wireless hotspot, you should contact our law firm immediately. You may be entitled to a settlement by filing a suit and we can help.

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