Samsung Electronics is temporarily discontinuing production of its Galaxy Note 7 smartphones following reports of replacement devices catching fire, another blow to a company trying to manage one of the worst tech product roll-outs in recent memory.
Free Confidential Lawsuit Evaluation: If your Samsung phone caught fire and burned you, you should contact our law firm immediately. You may be entitled to compensation by filing a suit and our lawyers can help.
What’s the Problem?
October 10, 2016 – Samsung’s decision to halt production of the Note 7 followed news that all 4 major U.S. carriers — Verizon, AT&T, T-Mobile and Sprint — have stopped exchanging or selling the devices, according to CNBC.
Problems with the Note 7, which was just released on August 19, emerged at the beginning of last month when Samsung withdrew the phone from 10 countries including the U.S. and Australia over reports of fires and explosion attributed to its lithium-ion batteries. With images of charred phones flooding social media, the unprecedented recall dealt a significant blow to Samsung, South Korea’s largest and most profitable company.
The recall seemed to be on track until last week when at least 8 reports surfaced of similar problems with replacement Note 7s.
AT&T and T-Mobile announced yesterday that they had stopped exchanging recalled Samsung Galaxy Note 7s pending results of the investigation. AT&T said it would still offer customers the option to exchange the device for another Samsung smartphone or device of their choice. T-Mobile said it was halting sales of the Galaxy Note 7, as well as the exchanges.
Do I Have a Samsung Galaxy Lawsuit?
The Product Liability Litigation Group at our law firm is an experienced team of trial lawyers that focus on the representation of plaintiffs in Note 7 recall lawsuits. We are handling individual litigation nationwide and currently accepting new burn injury cases in all 50 states.
Free Case Evaluation: Again, if you were injured by an exploding Samsung phone, you should contact our law firm immediately. You may be entitled to a settlement by filing a suit and we can help.