A Southwest flight was evacuated at Louisville International Airport after a man’s replacement Samsung Galaxy Note 7 began smoking at the gate while he was powering it down.
Free Confidential Lawsuit Evaluation: If your Samsung phone caught fire and burned you, you should contact our law firm immediately. You may be entitled to compensation by filing a suit and our lawyers can help.
What’s the Problem?
October 6, 2016 – Brian Green, owner of the Note 7, confirmed that he had picked the device up as a replacement at an AT&T store on September 21, according to The Verge. Green said he had powered the phone down and put it in his pocket before the flight was about to begin when it began smoking. He dropped it on the floor and “thick grey-green angry smoke” started pouring from the device.
Green said the Note 7 was about 80% charged when the incident occurred, and that he had only used a wireless charger since receiving the device. The phone was subsequently run through Samsung’s recall eligibility checker, which came back with a “Great News!” message saying it is not affected by the recall.
The flight was evacuated while still at the gate. All passengers and crew exited the plane via the main cabin door and no injuries were reported, according to a Southwest spokesperson.
A colleague of Green’s later went back on the plane to retrieve some personal belongings and said that the Note 7 had completely burned through the carpet and scorched the subfloor of the airplane.
Green said he replaced his last phone after receiving a text message from Samsung about the Note 7 recall, which was issued last month. “I had a green battery indicator, which is supposed to say this is a replaced or ‘known good’ phone,” he said.
The replacement was Green’s third Samsung smartphone. He said he called the company to inform them of the situation and was “put into a ticketing system,” but has not heard back.
This isn’t the first report of a Galaxy Note 7 replacement catching fire. Last week, a customer in China reported that his new device burst into flames while it was charging. Several other customers in South Korea have also reported that their Note 7s have batteries that drain too quickly and/or overheat.
Do I Have a Samsung Galaxy Lawsuit?
The Product Liability Litigation Group at our law firm is an experienced team of trial lawyers that focus on the representation of plaintiffs in Note 7 recall lawsuits. We are handling individual litigation nationwide and currently accepting new burn injury cases in all 50 states.
Free Case Evaluation: Again, if you were injured by an exploding Samsung phone, you should contact our law firm immediately. You may be entitled to a settlement by filing a suit and we can help.