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Published by Is the Neutrogena Light Therapy Acne Mask Dangerous? What You Need to Know
Warning: If you have used the Neutrogena Light Therapy Acne Mask, you may be at risk of eye damage—including blurred vision, permanent retinal damage, and light sensitivity.
The Neutrogena Light Therapy Acne Mask was marketed as an innovative skincare device designed to treat acne, but lawsuits and recalls have revealed potential serious health risks that many users were unaware of.
Here is everything you need to know about the safety concerns, recall, and legal actions surrounding this product.
What is the Neutrogena Light Mask?
The Neutrogena Visibly Clear Light Therapy Acne Mask and Activator was created as an at-home acne treatment. According to Johnson & Johnson, the device was meant ton [2] :
- Kill acne-causing bacteria with blue light
- Reduce inflammation with red light
- Deliver 30 acne treatments per activator
The mask retailed between $30 and $40, making it one of the more affordable light therapy acne treatments on the U.S. market.
However, despite its popularity, the mask was quietly recalled due to serious side effects affecting vision.
Side Effects: Eye Damage Linked to the Mask
Many users did not know about the risks until it was too late. Reports surfaced of people experiencing eye pain, vision disturbances, and irreversible retinal damage after using the mask.
Symptoms Linked to the Light Mask
If you have used the Neutrogena Light Therapy Mask, watch for these symptoms:
- Eye pain or discomfort
- Blurred vision
- Seeing spots or flashes of light
- Increased tearing
- Retinal damage leading to vision loss
Who Is at Risk?
According to the Australian Department of Health (TGA), individuals with pre-existing eye conditions (such as retinitis pigmentosa or ocular albinism) are at greater risk of serious complications.
Related: Elmiron Vision Damage Lawsuit
See other product liability cases we're currently taking.
Why Was the Neutrogena Light Mask Recalled?
Despite these health concerns, many consumers were unaware of the recall. The Therapeutic Goods Administration (TGA) issued a recall notice stating that [3]:
"Repeated exposure may cause varying degrees of retinal damage that could be irreversible and could accelerate peripheral vision impairment or loss."
Johnson & Johnson has since pulled the product from many global markets, but thousands of units remain in circulation, leaving consumers at risk.
Neutrogena Lawsuit: Fraud and Product Defects
In addition to the safety risks, Neutrogena faces a class action lawsuit over claims that the product does not last as advertised.
The Lawsuit Claims:
- The mask is marketed as a 30-day treatment, but the activator stops working early
- This forces users to buy replacements, a tactic known as planned obsolescence
- Consumers argue this is fraudulent advertising
Case Information:
Rebecca Correia v. Johnson & Johnson Consumer Inc.
Case No. 2:18-cv-09918-PSG-AS
U.S. District Court, Central District of California
If you purchased a Neutrogena Light Therapy Acne Mask, you may be eligible to join the lawsuit.
FAQs
1. What Compensation Can I Seek in a Neutrogena Lawsuit?
If you suffered eye damage, you may be able to recover:
- Medical expenses for vision treatment
- Pain and suffering damages
- Lost wages due to time off work
- Possible punitive damages for corporate negligence
2. How Do I Know if I Qualify?
If you used the Light Therapy Mask and experienced eye problems, you may qualify. Consulting a lawyer can help determine eligibility.
3. What Evidence Is Needed?
To support your claim, gather:
- Medical records proving vision damage
- Proof of purchase of the Light Therapy Mask
- Doctor’s notes connecting the mask to your symptoms
4. Can I File an Individual Lawsuit Instead of a Class Action?
Yes. Filing an individual lawsuit allows for a more personalized compensation claim, but it may take longer than joining a class action.
What to Do If You Purchased a Neutrogena Light Mask
If you own this mask, stop using it immediately, even if you have not experienced symptoms.
- Check for a refund/exchange with Johnson & Johnson
- Monitor your vision for changes
- Consult a lawyer if you suffered any eye-related complications
Need legal help? You may be eligible for compensation. Contact us today for a free consultation.