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Mitsubishi Outlander Recall Lawsuit Attorney

Mitsubishi Motors North America, Inc., is recalling certain Outlander sport utility vehicles equipped with potentially defective seat belts which could fail to restrain occupants during a crash, increasing the risk of severe injuries or death.
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C.L. Mike Schmidt Published by C.L. Mike Schmidt
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What’s the Problem?

Safety is a top priority for automakers, but sometimes assembly errors can lead to critical failures that put passengers at risk.

In this case, a recall has been issued for certain Mitsubishi Outlander models due to incorrectly assembled seat belts, which could reduce occupant protection in the event of a crash.

Understanding the scope of this issue, the affected components, and how to check for defects is essential for ensuring passenger safety.

Affected Vehicles

The U.S. National Highway Traffic Safety Administration (NHTSA) has identified a seat belt defect in the 2019-2020 Mitsubishi Outlander and the 2019 Mitsubishi Outlander PHEV (plug-in hybrid electric vehicle).

This recall specifically impacts the right-side second-row seat belt, a crucial safety feature designed to protect passengers in rear seating positions.

Without proper restraint functionality, passengers in these seats face a heightened risk of injury during an accident.

This makes it critical for owners of affected vehicles to take immediate action in confirming whether their vehicle is included in the recall.

Specific Components Affected

At the core of this safety concern is a misassembled guide piece in the right-side second-row seat belt anchorage system.

In some cases, the guide piece meant for the left side was mistakenly installed on the right side, disrupting the seat belt’s ability to function correctly.

This improper installation could prevent the seat belt from restraining passengers effectively in a crash, increasing the risk of severe injury or ejection from the seat.

Owners should be aware that even though the seat belt may appear functional, its protective ability could still be compromised due to this incorrect assembly.

Visual Indicators of Defective Seat Belts

While the defect is not always immediately obvious, vehicle owners can check for certain warning signs that indicate a potential problem:

  • Loose or Misaligned Components: If any part of the seat belt appears loose or improperly positioned, this could suggest an assembly issue.
  • Difficulty in Latching or Unlatching: If the buckle does not click securely or releases too easily, it may indicate a faulty connection.
  • Unusual Noise: Strange clicking or rattling sounds when adjusting the seat belt could mean that internal components are not properly aligned.

If any of these issues are noticed, owners should stop using the affected seat belt and seek immediate inspection at an authorized Mitsubishi dealership.

Checking for Defects

To ensure that your Mitsubishi Outlander’s seat belts are functioning correctly, follow these simple steps:

  1. Conduct a Visual Inspection – Look for any irregularities in how the belt retracts, latches, or fits against the seat.
  2. Test Functionality – Secure the seat belt and tug firmly to confirm it locks in place. Unbuckle and rebuckle multiple times to check for smooth operation.
  3. Confirm Recall Status – Use your Vehicle Identification Number (VIN) to check if your car is affected by the recall. Visit the NHTSA recall database or contact your local Mitsubishi dealer for verification.

If a defect is suspected, owners should refrain from using the affected seat belt until a certified technician has inspected and, if necessary, replaced the faulty component.

Real-World Examples of How Defects Manifest

Incorrectly assembled seat belts are not just a technical flaw—they pose real dangers to passengers. Here are some potential risks that drivers and passengers should be aware of:

  • Failure to Restrain in a Collision: In a serious accident, a defective seat belt may fail to hold a passenger in place, increasing the likelihood of severe injuries or fatalities.
  • False Latching: A seat belt might appear to be securely fastened but can suddenly release under pressure, leaving passengers unprotected during sudden stops or impacts.
  • Reduced Protection for Children and Small Passengers: Children and smaller passengers, who rely heavily on properly functioning seat belts for safety, may be at an even greater risk if the belt does not function as designed.

To address these risks, Mitsubishi Motors North America has launched a corrective program, offering free inspections and replacements at dealerships.

The recall officially began on July 14, 2020, and affected owners were contacted to arrange repairs.

Next Steps for Affected Vehicle Owners

If you own a 2019-2020 Mitsubishi Outlander or a 2019 Outlander PHEV, it is crucial to take action to ensure your vehicle meets safety standards:

  1. Check your VIN using the NHTSA recall lookup tool or contact your Mitsubishi dealer.
  2. Schedule an Inspection with a certified Mitsubishi service center.
  3. Follow Manufacturer Recommendations to either have the seat belt assembly replaced or repaired at no cost.

Ensuring that your seat belts function correctly is not just about compliance—it is a vital step in keeping you and your passengers safe.

Seat belts are a fundamental safety feature in any vehicle, and a minor assembly error can have life-threatening consequences.

If you drive an affected Mitsubishi Outlander model, taking immediate action can prevent injuries and ensure your vehicle meets essential safety standards.

For more information and updates on this recall, visit the NHTSA website, contact Mitsubishi Motors North America, or consult your nearest dealership. Your safety is worth the effort.

Are Mitsubishi Outlanders Reliable?

When evaluating the Mitsubishi Outlander’s reliability, it is essential to consider both recent improvements and historical trends.

While earlier models faced challenges, newer versions have seen refinements in engineering, technology, and overall durability.

Recent Reliability Ratings

The Mitsubishi Outlander has gained traction in the compact SUV market, with newer models showing steady improvements in dependability.

According to J.D. Power, the 2023 Outlander scores 77 out of 100 for overall satisfaction, ranking it among the top ten compact SUVs.

However, Consumer Reports remains cautious, noting that Mitsubishi’s brand history suggests average reliability, and due to limited sample sizes, long-term projections for newer models like the 2025 Outlander remain uncertain.

This contrast in ratings highlights ongoing refinements while acknowledging room for improvement, particularly in certain components such as infotainment systems and suspension quality.

Comparison Across Model Years

A closer look at past and present models reveals a notable evolution in reliability:

  • 2017 Models: The 2017 Mitsubishi Outlander struggled in J.D. Power’s Dependability Survey, ranking 7th from last among SUVs, with 182 issues per 100 vehicles reported. This placed it well below competitors in its segment.
  • 2023 Models: In contrast, the 2023 model has seen better overall ratings, though some recurring complaints persist—particularly related to infotainment glitches and suspension stiffness on rough roads.

While Mitsubishi has made noticeable strides, some areas still require refinement to compete with top-tier SUVs in its class.

Specific Reliability Scores

To better understand which areas have improved and which still need attention, here is a breakdown of component-specific reliability:

  • Engine and Transmission – Considered reliable in newer models, with fewer reported failures compared to earlier versions.
  • Infotainment System – Some drivers report connectivity issues and touchscreen responsiveness problems, making this a common concern.
  • Suspension – Complaints of stiff handling on rough terrain remain, particularly in base models with standard suspension.

These findings suggest that while core mechanical systems have been strengthened, tech-related features still present minor frustrations for some owners.

Consumer Satisfaction Data

The real-world experiences of Outlander owners provide additional insight into how the vehicle performs beyond test ratings.

  • Overall, 59% of owners rate the 2023 model highly (5 out of 5 stars), citing strong styling, practicality, and dependability as key strengths.
  • Common praises include fuel efficiency and all-wheel-drive capability, making it a cost-effective option for families and daily commuters.
  • Frequent complaints center around paint quality, occasional mechanical noises, and laggy infotainment performance.

This mix of feedback reinforces that while the Outlander is improving, it is not without its quirks, particularly when it comes to refined user experience elements.

Safety Ratings: A Strong Selling Point

Beyond reliability, safety remains a standout feature in the Mitsubishi Outlander:

  • IIHS Ratings – The 2023 Outlander received high marks across crashworthiness categories, earning a Good rating from the Insurance Institute for Highway Safety (IIHS).
  • NHTSA Ratings – The National Highway Traffic Safety Administration (NHTSA) also awarded strong crash-test scores, further solidifying Mitsubishi’s commitment to occupant protection.

With Mitsubishi continuing to refine the Outlander, future models, including the 2025 version, may offer even greater reliability enhancements.

For now, the 2023 Outlander provides a well-rounded package with a few minor drawbacks that buyers should be aware of before making a decision.

What are the Most Common Problems with the Mitsubishi Outlander?

While the Mitsubishi Outlander has gained a reputation for affordability and practicality, it has faced several recurring issues across different model years. Some problems are minor annoyances, while others can lead to costly repairs if not addressed early.

The following is a breakdown of the most frequently reported issues, along with symptoms to watch for, potential repair costs, early warning signs, and preventive measures to help Outlander owners avoid unexpected breakdowns.

1. Premature Brake Wear

One of the most commonly reported issues in the Outlander is premature brake wear. While this can happen with any vehicle, certain

Outlander models appear to experience this issue more frequently, potentially due to the materials used in the brake pads or the weight distribution of the SUV.

  • Signs to Watch For: If you notice squealing, grinding, or vibrations while braking, your brake pads may be wearing out faster than expected.
  • Typical Repair Costs: Replacing brake pads generally costs between $200 and $500 per axle, depending on the brand and labor costs.
  • Early Warning Signs: Increased stopping distances and a noticeable decrease in braking efficiency can indicate accelerated brake wear.
  • Prevention Tips: Regularly inspect brake pads and rotors and consider upgrading to higher-quality aftermarket brake components to extend their lifespan.
  • Model Years Most Affected: This issue has been particularly prevalent in the 2018 model year.

2. Automatic Transmission Failure

A more severe and costly issue some Outlander owners have faced is automatic transmission failure. This problem can cause significant drivability concerns and, if left unchecked, could lead to complete transmission failure.

  • Signs to Watch For: Whining or clunking sounds when accelerating, erratic shifting, or sudden deceleration while driving.
  • Typical Repair Costs: Transmission repairs can range from $1,000 to $3,000, depending on the extent of the damage.
  • Early Warning Signs: Difficulty shifting gears, delays in acceleration, and unusual noises coming from the transmission area are early indicators of trouble.
  • Prevention Tips: Regular transmission fluid checks and changes can help prevent excessive wear. Avoid aggressive driving, which puts additional strain on the transmission.
  • Model Years Most Affected: Transmission issues have been commonly reported in 2003–2004, 2008–2009, and 2011–2016 models.

3. Failed Blower Motor

Another issue some Outlander owners have encountered is HVAC system malfunctions, particularly with the blower motor. While this problem is not as widespread as brake or transmission failures, it has been reported in some 2014–2018 models.

  • Signs to Watch For: Weak airflow from vents, an unresponsive climate control system, or the complete failure of heating and cooling functions.
  • Typical Repair Costs: Replacing a blower motor can cost $250 to $700, including labor.
  • Early Warning Signs: Unusual noises from the dashboard vents, inconsistent fan speeds, or an air conditioning system that suddenly stops working.
  • Prevention Tips: Regular maintenance of the HVAC system, including cleaning the cabin air filter, can help prevent premature blower motor failure.

Additional Common Problems in Certain Model Years

Beyond the major mechanical issues, Mitsubishi Outlander models from various years have experienced other minor but persistent problems.

Here are some of the most notable ones:

HVAC Temperature Knob Issues

  • Problem: Older models, particularly 2003–2007, have been known to develop stiff or unresponsive temperature control knobs.
  • Prevention: Keeping the system clean and lubricated can help prevent wear and tear over time.

Bad Cooling Fan Controller

  • Problem: 2003–2005 models have been prone to cooling fan controller failures, leading to engine overheating.
  • Prevention: Regularly monitor engine temperature and replace cooling fan components before they completely fail.

Paint Chipping and Body Integrity Issues

  • Problem: Some 2015–2016 Outlander models have paint chipping problems, which may result in rust if not addressed promptly.
  • Prevention: Regularly apply a protective wax coat and address paint chips immediately to prevent further deterioration.

AC Compressor and Condenser Problems

  • Problem: Certain early-2010s models have had air conditioning failures due to compressor or condenser malfunctions.
  • Prevention: Routine AC system inspections can help catch early signs of failure before they become major issues.

By understanding these potential challenges and taking preventive measures, Outlander owners can extend the longevity of their vehicles and reduce the risk of unexpected breakdowns.

If you own an affected model, it may be beneficial to consult a mechanic or Mitsubishi dealership for specific recalls or manufacturer service bulletins that address these concerns.

Impact of Mitsubishi Outlander Recalls and Lawsuits on Resale and Trade-in Value

Vehicle recalls and lawsuits often raise concerns among potential buyers and dealerships, directly influencing both resale and trade-in values.

The Mitsubishi Outlander, like many vehicles, has faced recalls and legal actions, making it essential for owners to understand how these issues can affect their car’s worth.

Below, we break down the specific impacts, strategies to mitigate loss, and examples of successful compensation claims.

Impact on Resale Value

When a vehicle model becomes associated with recalls or lawsuits, its perceived reliability can take a hit, which directly affects resale value.

  • Description: Recalls indicate that a vehicle may have defective components or safety risks, leading to decreased buyer confidence.
  • Impact: Potential buyers may be hesitant to purchase a car that has been recalled due to fears of future mechanical failures or ongoing repair costs.
  • Mitigation Strategies: One way to maintain resale value is by keeping detailed records of recall-related repairs and demonstrating that all necessary fixes have been completed through an authorized dealership.

Even if a recall has been fully addressed, buyers often negotiate lower prices based on a car’s history. Providing proof of manufacturer repairs can help counteract this depreciation.

Impact on Trade-in Value

Similar to resale, trade-in values at dealerships can also be negatively affected by recalls and legal disputes. Dealerships factor in future liabilities when assessing trade-in offers.

  • Description: A dealership may offer a lower trade-in value if they anticipate that a recalled vehicle will require additional maintenance or be harder to resell.
  • Impact: This can result in owners receiving significantly less for their vehicle when trading it in for a newer model.
  • Mitigation Strategies: Owners can negotiate a better trade-in price by providing documentation proving that recall-related repairs were completed, ensuring that the vehicle is safe and compliant with manufacturer standards.

For Mitsubishi Outlander owners facing a trade-in, it’s beneficial to compare trade-in offers from multiple dealerships, as some may be more willing to accept recalled models than others.

Documenting Diminished Value

For owners seeking compensation for diminished value, proper documentation is key. Even if a recall is resolved, the vehicle may still suffer from market perception issues that impact its value.

1. Keep Detailed Records

  • Maintain records of all maintenance, recall-related repairs, and communication with the dealership.
  • If your vehicle was repaired under recall, retain proof from an authorized repair center to show it meets safety and performance standards.

2. Obtain Appraisals

  • If possible, get an appraisal of your vehicle before a recall is issued to establish its pre-recall value.
  • After the recall, obtain a post-recall appraisal to demonstrate the loss in market value.

3. Use Online Tools

  • Websites like Kelley Blue Book (KBB) and National Automobile Dealers Association (NADA) offer valuation tools to estimate how much your car has lost in value due to its recall history.

4. Consult Legal Professionals

  • If you believe your vehicle’s market value has been unfairly impacted, consult a consumer rights attorney who specializes in diminished value claims.
  • Legal professionals can assist in filing claims against manufacturers if sufficient evidence of value depreciation exists.

Examples of Successful Compensation Claims

While not all recalls result in direct compensation for diminished value, some legal actions have led to financial settlements for vehicle owners. Here are three cases that highlight potential avenues for reimbursement:

1. Airbag Defect Settlements

  • In cases involving ZF-TRW airbag control units, Mitsubishi agreed to compensate owners with up to $250 per affected vehicle.
  • Though this settlement primarily covered repair costs, it demonstrated that recalls can lead to consumer reimbursement when legal action is pursued.

2. Battery Heating Component Issue

  • A class action lawsuit against Mitsubishi related to battery heating components in 2023 Outlander PHEV models allowed owners to seek reimbursement for diagnostic fees and additional repair costs.
  • This case set a precedent for owners seeking compensation when defective components lead to financial burdens.

3. CVT Transmission Issues

  • Lawsuits concerning defective CVTs (Continuously Variable Transmissions) resulted in court rulings upholding warranty claims against Mitsubishi[5].
  • In these cases, owners were able to recover repair costs, potentially preventing further depreciation due to transmission issues.

While direct diminished value compensation claims are rare, maintaining thorough documentation and pursuing legal channels when appropriate can improve the likelihood of obtaining fair market compensation for affected Mitsubishi Outlander models.

Final Thoughts: Minimizing the Impact on Your Vehicle’s Value

For Mitsubishi Outlander owners dealing with recalls or lawsuits, proactive steps can help mitigate losses:

  • Ensure all recall-related repairs are completed promptly at authorized dealerships.
  • Keep organized records of vehicle maintenance and repairs to present to buyers or dealerships.
  • Consult valuation tools and seek professional appraisals to accurately assess the impact of recalls on your vehicle’s worth.
  • Explore legal options if recalls have caused significant financial damage beyond repair costs.

While recalls and lawsuits can negatively affect resale and trade-in values, staying informed and actively addressing these concerns can help preserve the value of your vehicle in the long run.

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FAQs

Who can file a Mitsubishi Outlander recall lawsuit?

Owners or lessees of Mitsubishi Outlander vehicles that were part of a recall and have experienced significant defects, safety issues, or financial losses may be eligible to file a lawsuit. This includes individuals who incurred repair costs, suffered safety hazards, or experienced a decrease in their vehicle’s value due to the recall.

What compensation can be sought in a Mitsubishi Outlander recall lawsuit?

In a Mitsubishi Outlander recall lawsuit, plaintiffs may seek compensation for repair costs, diminished vehicle value, loss of use, and other damages related to the recall. If the defects caused safety hazards or led to accidents, additional damages for personal injury or pain and suffering may also be pursued.

How does a recall impact a Mitsubishi Outlander lawsuit?

A recall can significantly impact a Mitsubishi Outlander lawsuit by providing evidence that the manufacturer acknowledged a defect in the vehicle. This information can be used to support claims of liability and increase the likelihood of a favorable settlement or court ruling.

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If you or a loved one has been injured by a recalled Mitsubishi vehicle, you should contact our law firm immediately. You may be entitled to a settlement by filing a suit and we can help.

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