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What’s the Problem?
This recall affects 12,885 Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02, according to a recall notice from the U.S. Consumer Product Safety Commission (CPSC) [1]. Specific model numbers and serial numbers include:
Model (Serial Prefix) | Example Serial Numbers |
---|---|
CXC-02 (FC32) | FC32210900001 |
CXC-02 (ZFC32) | ZFC32B240600001 |
CXM-02 (FC33) | FC33210800001 |
CXM-03 (FC36) | FC36240300001 |
CXP-03 (FC29) | FC29D240600001 |
CXV (FC27) | FC27210700001 |
“The training cycles’ adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider,” CPSC said. “The firm has received 63 reports of seats unexpectedly lowering, including two reports that users fell off the cycle when the seat lowered.”
The recalled Matrix Training Cycles have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels.
The word “Matrix” is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame.
Affected training bikes were sold primarily to commercial fitness facilities, both by JHTNA directly and through 3rd-party distributors, from January 2021 through October 2024 for between $2,530 and $7,305.
If you purchased a Matrix Training Cycle that is affected by this recall, you should stop using it immediately and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.
This recall began on January 30, 2025.
The CPSC Recall Number for this item is 25-109.
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References:
1. https://www.cpsc.gov/Recalls/2025/Johnson-Health-Tech-North-America-Recalls-Matrix-Brand-Training-Cycles-Due-to-Fall-Hazard