Friendly’s Ice Cream Lawsuit (Get the Latest 2024 Updates)

Update: Friendly’s Ice Cream Recalled Over Listeria Contamination

According to the FDA, Totally Cool, Inc., is recalling the following Friendly’s Ice Cream products [1] over concerns that they may be contaminated with Listeria monocytogenes:

• Friendly’s 60 fl. oz. Celebration Ice Cream Cake — All dates between 05/20/24 – 05/28/2025 — Plant Code: 24-65, 24-0065, 2465, 240065
• Friendly’s 40 fl. oz. Strawberry Krunch Ice Cream Cake — All dates between 05/20/24 – 05/28/2025 — Plant Code: 24-65, 24-0065, 2465, 240065

The recalled ice cream was distributed nationwide and is available in retail locations and direct delivery.

If you purchased any Friendly’s Ice Cream that is affected by this recall, you should not eat it, and either throw it away or return it to the point of purchase for a refund.

Anyone concerned about a potential listeria food poisoning infection should contact their healthcare provider or dial 9-1-1 immediately.

This recall began on June 24, 2024.

What’s the problem?

Dec. 17, 2019 – The U.S. Food & Drug Administration (FDA) recently found Listeria monocytogenes bacteria and inadequate sanitation while inspecting the Friendly’s ice cream plant in Wilbraham, Massachusetts, according to WWLP-22 News [2]. FDA’s Office of Human and Animal Food Operations on Nov. 22 sent Friendly a warning letter [3] after conducting the inspection.

FDA investigators found violations of the Current Good Manufacturing Practice, Hazard Analysis, and Risk-Based Preventive Controls for Human Food regulation, in addition to the presence of Listeria bacteria which matched the same strain from a 2017 inspection, the agency said in its warning letter.

Which Violations Were Found?

FDA identified the following violations during its inspections of the Friendly’s Ice Cream plant:

• 8 positive swabs with the same strain of Listeria monocytogenes;
• An employee in charge of mixing did not wash, sanitize, or change his gloves after touching scoop handles, opening boxes, and transferring products;
• Friendly’s corporate Quality Assurance Director was observed using his bare hands to push partially overturned sundae cups through the machine;
• The plant was not constructed in such a manner that drip or condensate from fixtures, ducts, and pipes does not contaminate food, food-contact surfaces, or food-packaging materials;
• Cake molds had food debris from previous use when exiting the dishwasher;
• Employees did not clean their non-food contact surfaces in a manner and as frequently as necessary to protect against contamination of food, food-contact surfaces, and food-packaging materials, as required;
• Employees were observed using high-pressure hoses during cleaning activities which caused over-spray and things to fall over areas it should not have,
• And more.

Listeria Symptoms

Signs and symptoms of listeria include:

• High fever
• Headache
• Stiffness
• Nausea
• Abdominal pain
• Diarrhea

Source: Mayo Clinic [4].

Can I File a Class Action?

Although Schmidt & Clark, LLP, is a nationally recognized class action firm, we have decided against this type of litigation when it comes to Friendly’s ice cream recall lawsuits. Our lawyers feel that if there is a successful resolution to these cases, individual suits, not class actions will be the best way to get maximum payouts to our clients.

If you suffered a food poisoning illness after eating Friendly’s ice cream, we know you’ve suffered emotionally and economically, and want to work with you personally to obtain the maximum compensation for the damages caused by your injuries. Contact us today to speak to an experienced food poisoning lawyer to learn more about your legal rights.

Related lawsuits:

• Blue Bunny Ice Cream Listeria Poisoning Lawsuit
• Jeni’s Splendid Ice Cream Recall
• Peekaboo Ice Cream Lawsuit

See all related food poisoning lawsuits our lawyers have taken on.

FAQs

1. What Specific Violations Were Identified During the FDA Inspection of the Friendly’s Ice Cream Plant?

The FDA inspection of Friendly’s Ice Cream plant identified violations including inadequate cleaning practices, improper storage conditions, and cross-contamination risks, all of which contributed to unsafe manufacturing processes.

2. What Should Consumers Do if They Have Purchased the Recalled Friendly’s Ice Cream Products?

Consumers who purchased the recalled Friendly’s Ice Cream products should immediately stop consumption, check recall notices for product details, and contact the retailer for a refund or dispose of the products safely.

3. How Does Schmidt & Clark, Llp Handle Friendly’s Ice Cream Lawsuits Differently From Class Action Suits?

Schmidt & Clark, LLP approaches Friendly’s Ice Cream lawsuits with personalized legal strategies, focusing on individual claims and maximizing compensation, unlike class action suits which often yield smaller, shared settlements.

Do I Have a Friendly’s Ice Cream Lawsuit?

The Food Poisoning Litigation Group at Schmidt & Clark, LLP law firm is an experienced team of trial lawyers that focus on the representation of plaintiffs in Friendly’s Ice Cream Lawsuits. We are handling individual litigation nationwide and currently accepting new listeria cases in all 50 states.

If you or a loved one got sick after eating Friendly’s Ice Cream, you should contact our law firm immediately. You may be entitled to compensation by filing a lawsuit and we can help.

References:

1. https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/totally-cool-inc-recalls-all-ice-cream-products-because-possible-health-risk
2. https://www.wwlp.com/news/local-news/hampden-county/fda-issues-warning-letter-after-finding-listeria-inadequate-sanitation-at-friendlys-ice-cream-plant-in-wilbraham/
3. https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/friendlys-manufacturing-and-retail-llc-590821-11222019
4. https://www.mayoclinic.org/diseases-conditions/listeria-infection/symptoms-causes/syc-20355269