What’s the Problem?
According to 2 recent lawsuits filed in U.S. District Court in Fort Lauderdale, Florida, ADT technician Telesforo Aviles added his personal email address to customer accounts during service visits, giving him the ability to access live security camera feeds, download videos, and view photos of clients in their own homes.
The problem was found when an ADT customer in DeSoto, Texas, reported an unauthorized email address associated with their account in the ADT mobile app. The company launched an investigation and found that Aviles’ personal email address had been linked to more than 220 customer accounts.
Aviles was fired by ADT as soon as the violations were discovered and is now the subject of a statewide police investigation.
“We deeply regret what happened,” said Jamie Haenggi, chief customer officer for ADT. “Customers trust ADT with their safety and security, and we understand that this jeopardizes that trust, and it is certainly and entirely unacceptable.”
Haenggi went on to say that ADT is reviewing customer accounts to ensure more people’s privacy is not at risk, and that the company has implemented additional measures to prevent future security breaches.
See all the product liability lawsuit cases from S&C, LLP.
Do I Have a Dallas ADT Security Breach Lawsuit?
The Product Liability Litigation Group at our law firm is an experienced team of trial lawyers that focus on the representation of plaintiffs in Dallas ADT Security Breach Lawsuits. We are handling individual litigation nationwide and currently accepting new cases in all 50 states.
If you or a loved one has been the victim of an ADT security breach, you should contact our law firm immediately. You may be entitled to a settlement by filing a suit and we can help.