What’s the Problem?
Due to the 2020 coronavirus outbreak, ACE Universe Inc. was forced to cancel Comic Con in Boston, Massachusetts, which was scheduled to take place from March 20 to 22.
GrowTix, the company in charge of ticket sales for Comic Con Boston, allegedly disrupted ticket refunds to customers, prompting ACE Universe to file a lawsuit in the Southern District of New York.
The suit claims that GrowTix was provided $680,000 in order to facilitate the refund policy. After initial statements by GrowTix CEO Mark Jenkins that refunds would proceed as planned, the provider backed out of its commitment on March 16, saying it would be withholding the $680,000 and demanding additional monies from ACE Universe to cover its own fees.
“ACE knew that the refund policies of many other event promoters shut down from the coronavirus were not as ambitious, but ACE did not hesitate, believing strongly that the fans should be made whole immediately,” the complaint states. “GrowTix led ACE to believe that it did too.”
Additionally, the lawsuit alleges that on March 17, GrowTix and Patron attempted to seize and withdraw $2.3 million from ACE’s bank account. These actions violated terms of the refund agreement contract and constituted fraud, according to the suit.
The lawsuit is: ACE Universe Inc. v. GrowTix LLC, et al., Case No. 1:20-cv-02517, in the U.S. District Court for the Southern District of New York.
Do I Have a Comic Con Refund Lawsuit?
The Finance and Insurance Litigation Group at our law firm is an experienced team of trial lawyers that focus on the representation of plaintiffs in Comic Con Refund Lawsuits. We are handling individual litigation nationwide and currently accepting new cases in all 50 states.
If you or a loved one has been denied a Comic Con refund, you should contact our law firm immediately. You may be entitled to a settlement by filing a suit and we can help.